100+ Conflict Resolution Jobs - September 2026 - High Salaries
Showing 100 jobs results for
"conflict resolution"
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Ensure KPIs are met in accordance with company guidelines and standards
- Identify and address existing and potential obstacles and gaps within the Customer Service (CS) team
- Manage team performance, including handling underperformers and outliers through performance improvement plans ...
Be an early applicant!
Posted
7 days ago
Undisclosed
Near Train Station
- Detail-oriented with strong organizational skills and the ability to maintain accurate records and follow established procedures.
- Previous experience in a call centre or customer service environment, preferably supporting multiple customer channels.
- A collaborative team player with a proactive approach to problem-solving and process improvement. ...
Posted
4 days ago
MYR1,800 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
- Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management.
- Handle clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
- Other duties as assigned by Manager/Supervisor ...
Be an early applicant!
Posted
10 days ago
MYR1,700 - MYR2,500 Per Month
Fresh Graduates
Kapar, 42200
- Process orders, returns, and exchanges according to company procedures.
- Maintain customer records and update account information accurately.
- Assist with customer feedback collection and reporting. ...
Posted
17 days ago
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Displaying a high level of quality and professionalism when dealing with customers.
- Assigns or acts on any required customer follow-up in accordance with Call Centre guidelines.
- Educates the customer about the Bank’s products and services and directs them toward available resources for self-help. ...
Posted
a month ago
Customer Service Specialist
MYR3,200 - MYR3,800 Per Month
Near Train Station
- Use customer service systems, CRM systems, and other relevant internal tools.
- Record every customer interaction and resolution clearly, accurately, and completely.
- Proactively follow up on complex issues and update customers on progress in a timely manner. ...
Posted
6 days ago
MYR4,000 - MYR6,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate with team members, supervisors, and cross-functional teams to ensure effective problem-solving and service delivery.
- Follow up with clients to ensure their concerns are addressed and resolved effectively.
- Prioritize and manage customer escalations to ensure high satisfaction levels. ...
Posted
7 days ago
MYR2,300 - MYR4,000 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Manage chiropractors’ and physiotherapists’ appointment schedules
- Coordinate appointments efficiently to maintain smooth patient flow
- Follow up with patients regarding appointments when required ...
Posted
2 days ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a thorough understanding of GOGOX's products, services, and policies to effectively assist customers.
- Document customer interactions and resolutions in the company's CRM system.
- Escalate complex customer issues to senior team members or other departments as needed. ...
Posted
a month ago
Mandarin Customer Service (On-site）x Shift
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Always adhere to the company's service standards
- Effectively manage large amounts of information
- Handle complaints, provide appropriate solutions or alternatives, and follow up within the stipulated time to ensure problem resolution ...
Posted
18 hours ago
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Follow up the cases, keep the promises
- Ensure a good understanding of the company products and services which is improved and always maintained
- Provide detailed information about products and processes ...
Posted
a month ago
Customer Service (Mandarin Speaker)
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Follow up with customers on pending matters.
- Maintain accurate records of customer enquiries and interactions.
- Coordinate with relevant departments to resolve customer issues. ...
Posted
2 days ago
Customer Support Executive
MYR3,000 - MYR5,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Liaise with marketing department, mall management, and procurement for booth setup and logistics.
- Approach & provide accurate product information and recommendations.
- Compile all the report for record after event. ...
Posted
2 days ago
Customer Service Executive
MYR3,500 - MYR4,000 Per Month
Fresh Graduates
- Accurately document all customer interactions, feedback, and resolutions in the Customer Relationship Management (CRM) system, ensuring data integrity and providing insights for service improvement.
- Collaborate with internal departments, such as sales, logistics, and technical support, to address complex customer needs and ensure seamless service delivery.
- Develop and maintain a comprehensive understanding of the company's product portfolio and service offerings to effectively answer customer questions and provide relevant recommendations. ...
Posted
a month ago
MYR5,000 - MYR8,000 Per Month
Near Train Station
- Identify complex cases and coordinate with internal teams such as technical support or billing, while keeping customers informed.
- Gather insights from customers and share with management to enhance products and service quality.
- Lead the support team in handling high volumes of inquiries across phone, email, live chat, and social media. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
George Town, Pulau Pinang
- Quotation (Response to customer quotation request)
- Samples (Support timely for requested samples.)
- AR management (Close follow up on payment/account receivable to avoid overdue) ...
Posted
a month ago
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
- Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
- Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available ...
Posted
4 days ago
Customer Service Agent
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Compile and summarize user feedback and issues, coordinate with relevant departments for resolution, and ensure all customer issues are followed up and fully resolved.
- Regularly organize, analyze, and summarize user feedback data, prepare performance reports, recommend product improvements, and provide insights to support business decision-making.
- Ensure compliance with the Customer Service Department's work policies, service standards, operating procedures, code of conduct, and other relevant requirements. ...
Posted
2 days ago
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients. ...
Posted
13 days ago
MYR2,500 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Kelemak, Melaka
- Ensure timely and accurate processing and fulfilment of customer orders, including communicating any changes to delivery schedules.
- Prepare reports, quotations, cost estimates, proposals and other relevant information as required.
- Maintain accurate customer product, pricing, specification and program-related information. ...
Posted
12 days ago
Customer Service Specialist
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
50450 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Work with teammates across different departments to solve problems and improve the customer experience.
- Spot opportunities to help customers grow, and connect them with the Sales team when needed.
- Every conversation is different. Every customer has a different story. That's what makes this job fun. ...
Posted
3 days ago
MYR2,300 - MYR4,000 Per Month
Fresh Graduates
- Manage chiropractors’ and physiotherapists’ appointment schedules
- Coordinate appointments efficiently to maintain smooth patient flow
- Follow up with patients regarding appointments when required ...
Posted
2 days ago
Undisclosed
Near Train Station
- Proactively persuade customers to reschedule appointments that have been cancelled
- Proactively inform customers of ongoing deals and promotion.
- Deliver a high level of customer satisfaction ...
Posted
2 months ago
MYR5,000 - MYR8,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Feedback Loop: Gather guest insights and collaborate with management to improve the hospitality services.
- Job Description:
- Team Management: Oversee the support team handling guest inquiries via phone, live chat, email, and social media. ...
Posted
a month ago
Undisclosed
Fresh Graduates
Near Train Station
- Maintain accurate documentation and records
- Resolve customer issues and build long-term relationships
- Support day-to-day administrative tasks and ad-hoc assignments ...
Be an early applicant!
Posted
a month ago
MYR2,000 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- To assist in driving new and dynamic CRM programs and initiatives for our existing and new members that build customer engagement and loyalty to increase repeat purchases, account retention and renewals.
- To execute and perform any task or assignment that may be assigned by the superior.
- To supervise the customer service team in ensuring high level of customer service standard in attending to customer enquiries, complaints, membership, etc., as according to the standard workflow and procedures. ...
Posted
2 months ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform other on and off telephone tasks including but not limited to taking messages, call transfer and hold, providing call backs and follow up calls; reporting and respond in a timely manner to ensure customer satisfaction.
- You are to participate in customer on-boarding including but not limited to Claims on boarding; survey calls etc.
- Proactively recover service lapses to promote customers’ loyalty. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
Puchong, 47180
Near Train Station
- You will keep our customers happy. You will be responsible for maintaining a high level of customer satisfaction across all our platforms (Facebook, Instagram, TikTok, Shopee), ensuring every interaction is positive.
- You will help us get better. You will contribute to the continued development and improvement of our customer service by identifying areas where we can smooth out processes or improve the experience.
- You will coordinate with operations. You will work closely with warehouse personnel to monitor service levels, ensuring that orders are being fulfilled correctly and solving any shipping issues that arise. ...
Posted
a month ago
Undisclosed
- Handle customer inquiries and provide timely assistance
- Resolve customer issues and complaints professionally, ensuring customer satisfaction and service quality.
- Maintain accurate customer records and update information in the system while following company procedures and guidelines.
Posted
2 months ago
MYR2,500 - MYR3,000 Per Month
Near Train Station
- Follow up with customers to ensure issues are resolved satisfactorily.
- Assist customers through various communication channels, including phone calls, emails, social media, and messaging platforms.
- Maintain accurate records of customer interactions and transactions. ...
Posted
6 days ago