Responsible for the teaching and learning aspects of the subjects including, but not limited to, teaching materials, assessments, setting examination questions and papers, marking examination scripts and other associated projects that relate to the subjects being offered.
Review, update and develop lesson plans, scheme of work, lectures/practicals, tutorials, assignments, and class discussions in compliance with the syllabus and curriculum.
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Collaborate closely with CX project leads to provide timely and actionable input on product and business rules, ensuring execution aligns with project objectives and overall CX strategy.
Support change communication efforts by collaborating with internal stakeholders, ensuring clear, consistent, and timely messaging that supports smooth adoption of new processes, technologies, and customer-obsessed changes.
Maintain and update knowledge base content for both internal and external customers, contributing to the unification of information into a cohesive knowledge management system, including AI readiness.
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Ensure consistency and alignment of brand-level marketing communication strategies across Southeast Asia.
Collaborate closely with key stakeholders ie digital marketing, sales, commercial excellence, divisions as well as external contacts to ensure priorities and key messages are aligned.
Drive proactive thought leadership through: Public relations, Media engagement and Industry associations and partnerships.
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Supervise postgraduate research and foster a culture of scholarly teaching and continuous improvement
Uphold and advance high standards of teaching excellence to meet and exceed the University’s expectations for academic quality and student success.
Provide academic leadership in scholarly activities, including leading research projects, publishing in high-impact journals, presenting at international conferences, and engaging in relevant community or industry collaborations.
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Manage and coordinate with creative designers, event and advertising agencies, and internal stakeholders to ensure the timely delivery of campaign assets and marketing communications in line with brand and campaign guidelines.
Drive member activation and re-engagement initiatives through targeted campaigns, personalised promotions, and marketing communications.
Manage and monitor the set-up of campaigns, promotions, and events within the Sunway Super App Loyalty Management System and Portal
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Lead the Sustainability, Promotions & Communication Department in strengthening the reputation, acceptance and global market positioning of Malaysian palm oil through integrated promotional, communications and sustainability strategies.
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Support media relations efforts, including media monitoring, media engagement coordination and reporting on media coverage.
Assist in managing and growing the company's corporate LinkedIn presence through engaging and relevant content.
Provide communications support for Dutch Lady's nutrition education programmes, sustainability initiatives, community partnerships and purpose-led campaigns.
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