Production Management
Team Leadership
Quality Control
Workforce Planning
Process Improvement
Safety Regulations
Performance Monitoring
Inventory Management
Assist with validation and testing of eGRC system.
Assist to prepare and maintain Standard Operating Procedures, guideline and checklist to support consistent execution of processes and controls.
Administrative support including document management, reporting and tracking on action items preparation of reports, presentations, and management updates related to technology risk and governance activities.
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Performance Optimization: Help monitor and optimize system performance, focusing on efficiency, scalability, and security.
Documentation: Maintain comprehensive documentation of system configurations, processes, and procedures to facilitate knowledge sharing and compliance.
Client Collaboration: Work closely with clients to understand their needs, providing tailored solutions and proactive support.
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Update our internal databases with information about customer issues and useful discussions with customers for knowledge and record for solution.
Collecting prompt and accurate customer feedback and analysing to ensure product optimization and improvement of end-user experience.
Participates in development of client training programs by identifying learning issues and recommending instructional language for features and functionalities.
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Automation & Optimization: Support initiatives to streamline workflows and improve application performance.
Deployment Support: Assist in managing website development stages through testing and release.
Collaboration: Work closely with cross-functional team members, communicate progress clearly, and take an active, flexible approach to solving project challenges.
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Enjoy regular recognition, monthly incentives, performance bonuses, and annual company trips designed to reward your hard work and achievements.
Contact customers via telephone to follow up on overdue accounts to help us maintain healthy credit portfolios.
Negotiate and arrange suitable repayment plans with customers, allowing them to settle their outstanding balances in a sustainable and manageable manner.
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You'll be compensated competitively - our salaries are above market rate to reflect your talent and contribution.
Primarily, you'll be working from our vibrant office environment, though occasional work-from-home can be arranged upon request when special circumstances arise.