The Compliance Manager will be responsible for overseeing the Company's regulatory compliance and licensing obligations, including applicable laws, regulations, Bursa Malaysia Listing Requirements, licences, permits, registrations, certifications and regulatory approvals.
The role will work closely with the General Manager, Legal Associate, Company Secretary, management and relevant business units to ensure that the Company's regulatory, corporate governance and compliance obligations are properly identified, monitored and fulfilled.
The role will also cover ESG and sustainability, data protection/DPO, internal audit and contract management, while providing support to the Legal Associate on tenders, contracts and other legal documentation as and when required.
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Regulatory compliance advisory, with a focus on the Personal Data Protection Act 2010 (PDPA), including the 2024 amendments and cross-border data transfer requirements for foreign subsidiaries operating in Malaysia.
Occupational safety and health (OSHA) compliance under the Occupational Safety and Health Act 1994.
Licensing and regulatory applications – identifying approvals required, preparing and submitting applications, and liaising with the relevant authorities to completion.
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Maintain a comprehensive and organized document control system to archive all permit-related documentation, ensuring all records are accurate and up to date.
Provide support to other team members in the preparation of documents, reports, and additional paperwork as required.
Participate in internal meetings to provide updates on the status of permit applications, address bottlenecks, and offer solutions to ensure smooth operations.
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Defines compliance monitoring protocols and works closely with the Affiliate Compliance teams (Pharma, DIA, DC, Group functions) in highlighting key areas for improvements and supports the execution of the Compliance review activities pertaining to policy updates/changes
Provide guidance and ensure proper closureof all escalations from team members.
Plan, manage and monitor the delivery of services of the in scope entities managed by the RSS
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Draft, review, negotiate and manage a broad range of commercial agreements and contracts, ensuring appropriate protection of company interests while supporting business priorities.
Lead the implementation and continuous improvement of the local compliance framework, including governance, risk assessments, monitoring activities, policy deployment, training and ethics awareness initiatives.
Ensure effective corporate governance and corporate secretarial support for the relevant legal entities, maintaining compliance with statutory obligations and global governance standards.
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Defines compliance monitoring protocols and works closely with the Affiliate Compliance teams (Pharma, DIA, DC, Group functions) in highlighting key areas for improvements and supports the execution of the Compliance review activities pertaining to policy updates/changes
Provide guidance and ensure proper closure of all escalations from team members
Plan, manage and monitor the delivery of services of the in scope entities managed by the RSS
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Review designs, renovations, method statement and fit-out works for compliance with applicable codes and corporate standards.
Audit and ensure compliance with Uniform Building By-Laws (UBBL), BOMBA (Fire Services Act, fire safety requirements), DOSH-OSHA 1994 and Other relevant authorities (local councils, ST, CIDB)
Conduct regular safety inspections, incident investigations, and root cause analyses and liaison with intra/inter dept and external stakeholders
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Cross-Functional Collaboration : Collaboration with other functions (not limited to T&E) within Roche where required to support the effectiveness and efficiency of End-to-End processes, initiatives that meeting the Business Partners' needs, and participation in the Compliance Program
Continuous Improvement : Partner with and mentor the team members during routine operations to detect potential enhancements on the operational process . Propose actionable improvement ideas contributing to process efficiency
Participate in related projects and other ad-hoc tasks assigned by Line Manager/Global Lead
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Coach team leads and senior analysts on case decision quality, investigative rigour and escalation judgment. Build a bench of leaders within the team, not just individual contributors.
Set individual and team performance goals, conduct regular performance reviews, and manage underperformance directly and fairly.
Define and own the KPI framework for the function, covering case turnaround times, alert to resolution SLAs, QA pass rates, STR/SAR filing timeliness and backlog ageing. Review these regularly with the team, not only at leadership reporting time
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Facilitating meetings and cooperation among departments, agencies and organization.
Vet through all application/gather information from internal departments for manufacturing licenses, permits, business licenses, incentives, grants, and import duty exemption application.
Liaise with Customs on company business matters and carry out follow ups until closure.
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