Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
...
Deliver excellent hospitality by serving guests courteously
ensuring accurate order-taking and timely service
maintaining cleanliness and ambience
supporting operational duties
recommending menu items confidently
adhering to hygiene
grooming
safety standards
Sales Building & Brand Growth: Drive sales through marketing initiatives, promotions, and continuous improvement of the customer experience.
Compliance & Workplace Safety: Ensure compliance with food safety, hygiene, workplace safety, and operational standards.
Continuous Improvement: Review business performance, identify improvement opportunities, and lead initiatives to enhance operations and team engagement.
...
Sales Building & Brand Growth: Drive sales through marketing initiatives, promotions, and continuous improvement of the customer experience.
Compliance & Workplace Safety: Ensure compliance with food safety, hygiene, workplace safety, and operational standards.
Continuous Improvement: Review business performance, identify improvement opportunities, and lead initiatives to enhance operations and team engagement.
...
Basic knowledge of food preparation
kitchen cleanliness
and hygiene practices.
Responsible
disciplined
and able to follow instructions and standard recipes accurately.
Operational Support – Assist with opening and closing duties, stock arrangement, outlet setup, and ensuring smooth daily operations across service and kitchen areas.
Teamwork & Safety – Work closely with team members and supervisors, follow grooming, safety, and operational procedures, and maintain a positive and professional attitude.
Guest Service & Food Support – Assist with serving guests, taking orders, food running, clearing tables, packaging, and restocking as required.
...
Operational Assistance – Support kitchen setup, closing duties, inventory organization, and smooth service flow across all sections.
Team Collaboration & Professionalism – Work closely with chefs and colleagues, maintaining a positive, professional, and cooperative attitude in all kitchen operations.
Food Preparation Support – Assist in ingredient preparation, mise-en-place, cooking, plating, and packaging while following recipes and portion standards.
...
Basic knowledge of food preparation
kitchen cleanliness
and hygiene practices.
Responsible
disciplined
and able to follow instructions and standard recipes accurately.
Inventory & Cost Management – Monitor stock usage, control wastage, assist with stock counts, and support accurate requisition and raw material management to meet food cost targets.
Communication & Coordination – Coordinate with service, purchasing, and logistics teams, support kitchen briefings, and act as the person in charge when the Kitchen Head is absent.
Kitchen Operations Management – Oversee daily food preparation, production flow, and service execution while ensuring dishes meet standard recipes, portioning, and presentation guidelines.
...
Oversee daily kitchen operations by ensuring food quality and consistency
maintaining hygiene and safety standards
supervising and developing the team
controlling inventory and costs
coordinating effectively with cross-functional teams while supporting overall operational excellence in the absence of the Kitchen Head.