Membuat Cadangan Produk & Upselling Mencadangkan item tambahan, memaklumkan promosi semasa, serta memperkenalkan produk lain untuk meningkatkan pengalaman pelanggan dan jualan.
Penyediaan Minuman & Pencuci Mulut Menyediakan minuman atau pencuci mulut mengikut resipi standard, memastikan rasa, penyediaan, dan kualiti yang konsisten.
Kebersihan Premis & Kawalan Kualiti Menjaga kebersihan dan kekemasan premis pada setiap masa. Memastikan kesegaran produk, penyimpanan yang betul, dan pematuhan terhadap standard keselamatan makanan.
...
Connect with a tight-knit team and gain experience that positions you for more responsibility in F&B operations.
Love great coffee and honest food? Working with us at BENGBENG SOURDOUGH BAKERY means you will be part of a small, friendly team serving fresh sourdough, sandwiches and crafted beverages to our neighbourhood customers.
As a builder on the floor you will support the Senior Barista, prepare and serve coffee and beverages to our standards, and assemble sandwiches and toasties at the sandwich station. You will also assist with basic baking prep and ingredient mixing, handle opening and closing tasks, restock supplies, keep your station clean, and deliver friendly, timely service.
...
Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
Follows LUCKIN COFFEE operational SOP, to ensure the safety of all partners during each shift.
...
Problem-Solving: Authority to address and resolve customer issues related to service or products, ensuring swift and effective solutions that enhance customer satisfaction.
Process Improvement: Authority to suggest and implement improvements in coffee preparation processes, service flow, or customer interactions that align with the brand’s mission and values.
