Responsible for capacity planning of Compute infrastructure, including licensing and vendor support related engagements. Also includes obsolescence management
Automate cloud operations, infrastructure provisioning, and operational workflows using Python, Bash, or Go, together with configuration and orchestration tools such as Ansible, Chef, or Puppet.
Work closely with local sales teams, regional product managers, and delivery teams to ensure that solutions are feasible and aligned with business objectives.
Maintain Standard Operating Procedures (SOPs) to standardise Customer Due Diligence processes and support operational efficiency and regulatory compliance.
Operationalise new Marketing Cloud capabilities and use cases, to leverage reusable capabilities and playbooks, contribute business requirements and execution learnings and support their continued evolution.
Establish and own data quality reporting cadences (WBR/MBR/QBR), providing executive-level visibility on EDI performance, ASN accuracy, inventory discrepancies, and system integration health.
Carry out Secondary Development for existing customers, provide customers with experience upgrades in services, operational cooperation and other aspects, and promote resource expansion.
Collaborate with the team to address the long-term requirements of CD systems, optimising computing resource utilisation, and enhancing the consistency and efficiency of system functions.
Develop Cloud-Native Applications: Employ your understanding of cloud-native development principles, containers, and serverless computing fundamentals to design and develop scalable, efficient applications.
Ensure case reviews adhere to quality standards and regulatory requirements, support the maintenance of policies/procedures, monitor rule effectiveness against client transactions and support quality assurance.