Diagnose and resolve hardware malfunctions, performing repairs or coordinating with vendors for replacements and warranty claims.
Install and configure various software applications, ensuring proper functionality and user access, and providing basic user training when necessary.
Execute routine maintenance and troubleshooting for multifunctional printers and imaging solutions, ensuring optimal performance and minimal downtime.
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IT Support
Network Administration
Hardware Troubleshooting
Software Installation
Printer Maintenance
Managed Print Services
Office Solutions
Technical Support
Technical Support
Technical Support
Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
Analyse and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyse, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams.
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Develop and review detailed engineering drawings, specifications, and technical reports, ensuring compliance with relevant codes, standards, and regulations.
Collaborate with cross-functional teams, including architects, project managers, and other engineering disciplines, to ensure integrated project delivery.
Provide technical guidance and mentorship to junior engineers and technical staff, fostering a culture of continuous learning and professional development.
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