Responsible for Liaised with the backend departments to ensure every digital campaign is live on time and updating clients on weekly and monthly reports.
Capitalising business opportunities by acting on potential business leads from our database and setting up appointments with potential customers & business owners
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Acting as the first point of contact for day-to-day client interactions, while proactively guiding global clients to leverage the Kinobi platform effectively.
Acting as the first point of contact for day-to-day client interactions, while proactively guiding global clients to leverage the Kinobi platform effectively.
The successful candidate will work closely with customer stakeholders, partners, and support teams to provide proactive guidance, manage escalations, and drive positive business outcomes through exceptional service and technical leadership.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Account health monitoring: Maintain health artefacts such as feature adoption, API and integration health, and hygiene KPIs. Proactively recommend enhancements to prevent issues.