Executed orders in the factory to ensure product quality & on-time shipments.
Provide support to the Head of Sales Department (Export division) by assisting with order processing, tracking and fulfilling orders and providing customer service.
Collaborate with other departments to ensure timely and accurate delivery of products and required documents to customers.
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Maintain and nurture strong customer relationships through effective communication and proactive problem-solving, ensuring client satisfaction and repeat business.
Acquire and maintain comprehensive product knowledge of Connect Build's offerings, including exhibition design, marketing solutions, and event management services, to effectively address client inquiries and provide tailored solutions.
Utilize strong communication skills in English, Bahasa Malaysia, and Mandarin to effectively interact with clients, vendors, and team members from diverse backgrounds.
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