Develop, implement, and maintain payroll and benefits policies and procedures to ensure compliance with current legislation and best practices, making recommendations for improvements.
Liaise with external auditors, government agencies (e.g., EPF, SOCSO, LHDN), and benefit providers to ensure all statutory requirements are met and to resolve any discrepancies.
Prepare and analyze payroll and benefits reports for management, providing insights into labor costs, benefit utilization, and compliance status.
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Register, update and maintain major claims accurately in core claims systems by verifying completeness and validity of documents received within assigned authority limits and defined service level agreements (SLA).
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