Maximise the use of ITSM platforms by maintaining and improving workflows, automation, and processes to streamline service delivery and improve SLA performance.
Support platform enhancement initiatives and implementation of new infrastructure solutions, ensuring alignment with enterprise architecture standards.
Relevant AI Projects: CV must clearly highlight relevant AI projects, including the candidate's role, technical contributions, technologies, and impact
Construction scope of mainly brownfield, revamp nature, frequently in Turnaround Events. Requires good understanding and appreciation of associated risks, constraints, and levers to drive and deliver the desired outcome