Map, maintain, and continuously improve end-to-end customer journeys across prioritized touchpoints, identifying pain points, service gaps, and opportunities for enhancement.
Support project and workshop management activities, including workshop preparation, meeting coordination, action tracking, and follow-up on improvement initiatives and benefits realization.
Data-Driven Operations: Contribute to business process governance, data analysis, digitalization/AI projects, and support daily operations through data-driven problem-solving.
Reporting line. You will report to the Country Head of Sleek Singapore and be part of the Singapore management team. You will co-lead the Corporate Secretarial function with your fellow Co-Head and be jointly accountable for its statutory compliance, quality, delivery and commercial performance across a portfolio of thousands of companies.