Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction, particularly in resolving issues related to flight bookings, loyalty programs, and travel disruptions.
Prepare Premium Beverages & Desserts: Craft matcha, tea, coffee, and specialty drinks according to company SOPs while ensuring consistency, presentation, and quality.
Maintain a clean and organized work environment, including the coffee bar, service areas, and dining space, adhering to strict food safety and hygiene protocols.