- KLIA Kuala Lumpur International Airport Selangor Malaysia 64000

Kuala Lumpur International Airport, Selangor
Working Location
Job Description
Requirements
Provide services for departure passengers including passenger inquiry, check‑in, safety briefing and boarding guidance, handle arrival passengers’ deplaning, transfer support, baggage inquiry and baggage compensation.
Sell airline auxiliary‑revenue products to passengers with high‑quality customer service.
Manage on‑site handling for irregular flights, deliver service for both crew members and passengers.
Perform dangerous‑goods related handling work within authorized scope for passenger transportation.
Maintain communication and coordination with airport, customs, immigration, quarantine and other relevant authorities.
Responsibilities
College degree or above, no major restriction.
Fluent in Mandarin listening, speaking, reading & writing.
Minimum 1-year civil aviation working experience; candidates with 3-year airport ground service background are preferred.
Familiar with civil aviation knowledge, passenger service procedures and company differentiated service workflows.
Good communication, coordination and organizational skills.
Important Note:
Candidates with fluent Mandarin but no relevant airport ground service experience are acceptable. Systematic on-the-job training will be provided after entry. If candidates cannot meet both language proficiency and ground service experience requirements, fluent language ability will be prioritized
Fresh graduates with qualified language capability and relevant background are also considered.
Benefits
Important Information
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