Perform business and process analysis using the data and information provided by internal systems and outside sources. Analysis offered includes more than just the numbers. It contains observations and ideas.
Participate in process improvement teams to determine ways to improve business processes. Ideally taking a lead role for some projects at the appropriate time.
Provide ad hoc analytical services to assist in problem solving and in times of crisis.
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· Awareness to key import and export vertical market in order to work closely with Marketing and Sales development.
· To support in sub-contractor management function, supplier and control for agreement and monitoring of their performance (post landing services, customs clearance, etc)
· Responsible for customer services function, customer retention and cross selling in cooperation with Marketing and Sales into the country/branch.
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