Review client-provided data files for quality, completeness, and readiness before loading.
Load data to the testing and production environment and update the load tracker with the results; report to the DM Lead, propose a solution, monitor until everything is reconciled and loaded successfully.
Provide validation reports and assist with the client’s data validation until sign-off.
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Financial Accuracy: Ensure all receivables and account statements are correct and submitted on time, covering guests, groups, banquets, employees, and credit card companies.
University degree with 3-4 years of relevant experience.
Attention to detail, good communication, and interpersonal skills.
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Troubleshooting: Identify and resolve technical issues with hardware and software in real time to maintain show quality and prevent disruptions.
Collaboration: Work closely with directors, designers, stage managers, and technical teams to translate creative visions into technical solutions and ensure all production elements are integrated seamlessly.
Documentation: Create and maintain clear technical documentation for show files and system setups.
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Support the development and optimisation of CRM workflows to ensure a seamless end-to-end process from lead acquisition, customer profiling, database management, and segmentation through to follow-ups, campaign execution, reporting, and performance analysis
Conduct regular CRM housekeeping, including duplicate management, data cleansing, segmentation accuracy, and database maintenance
Support internal teams with CRM onboarding, training, and troubleshooting where required
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Collect impactful insights from Medical Experts to inform and shape medical strategy.
Support clinical research programs, optimize trial execution, and provide scientific educational support to potential and active study sites in collaboration with clinical operations.
Facilitate Investigator Initiated Trial processes upon investigator request.
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