Communication Hub: Handle incoming calls, correspondence, and liaise with external partners, clients, and internal teams.
Proven experience in an administrative or personal assistant role. Personal Traits: Exceptionally patient, empathetic, joyful, and enthusiastic about communicating with elderly individuals.
Strong organizational, time-management, and multitasking skills....
You ensure customers pay within agreed payment terms, contacting sales team and customer on collection activities if vital as per company’s debt collection procedure
You ensure all work documentation and work processes are updated and meet with Internal Control Financial Reporting (ICFR), group policies and guidelines, local statutory and legal requirements within agreed service timelines. You also engage and support the teams in the implementation of continuous improvement project
You possess Degree or Diploma in Finance & Accounting/Commerce or equivalent...
Fully understand the overall strategy, objectives, and KPIs for a video campaign to take the lead in preparing for the shoot and determining ideation concepts and content direction.
Brainstorm ideas with the team and share work progress to ensure accurate completion of all details
Compose and edit scripts, or provide screenwriters with story outlines to write the scripts...
· Perform duties efficiently, effectively and economically in line with best practice and/or as directed by Management in the provision of a quality service at all times and to be flexible in the performance of such duties.
· Ensure all collections and dispatches are accurate.
· Ensure all job requests undertaken are recorded....
Serve as an execution focal point coordinating workstream activities across Process & Technology, L1/L1.5 Support, Back Office, Quality & Regulatory, Finance, and Solutions & Infrastructure.
Coordinate with Affiliate Transition Leads to monitor local readiness, site cutover tasks, shadowing/reverse-shadowing activities, and hypercare execution.
Drive alignment between technical infrastructure rollouts (e.g., CCaaS Genesys, REXIS CRM, AI tools) and operational wave deployment schedules....