Work closely with other stakeholders/ professional job groups to continually integrate and optimise care manager work in relation to other workflows by the rest of the care team to optimise patient experience
Customer & stakeholder engagement: Strengthen high-quality engagement with specialists, institutions and other relevant stakeholders through evidence-based, value-focused conversations aligned to approved materials and customer needs. Build trusted, sustainable relationships while maintaining appropriate role boundaries.
Lead the operational planning and activation of the Community-Based Hub, working within strategic parameters set by the Head of TCCP. This includes developing governance processes and workflows, managing partner onboarding, and establishing monitoring frameworks to ensure the Hub is operationally ready ahead and supporting the management and reporting of grant funding received for the Hub.