Sunway Medical Centre Velocity Hiring! Full Time Deputy Nurse Manager Intensive Care Unit in Federal Territory - Ricebowl

We are seeking a dedicated ICU Deputy Nurse Manager to lead our team in delivering exceptional care to our patients. The ideal candidate will possess strong leadership skills and a commitment to providing high-quality healthcare services.

Key Responsibilities:

• To ensure optimum level of nursing care to all patients.
• To ensure effective and efficient nursing services is delivered to all customers
• Monitor staff’s performance and ensure staff is competent in providing effective and efficient care to patients.
• Attend efficiently and timely to the needs of customers and address customer’s complaint promptly, escalating when required.
• Creating awareness among staffs and enhance optimal safety and health care standards.
• Motivate and developing staffs towards customer centric culture.
• Strengthen and enhancing interdepartmental relationships.
• Collaborating with Nursing Education to ensure continuous development and upgrading of skills.
• Ensure staffs are competent by completing a competency
• Conduct audit to monitor effectiveness of service delivery.
• Monitoring staffs’ performance constantly and provide feedback or appropriate recognition of good performance.
• Providing continuous support and supervision to all staffs.

Requirements:

• Diploma or Bachelor's degree in Nursing with Post basic in Critical Care Nursing
• Registered with Malaysian Nursing Board with valid Annual Practicing Certificate
• Proven experience in a leadership role within an emergency setting
• Supervisory experience in an Acute Tertiary Healthcare Facilities is an added advantage.
• Strong communication and organizational skills
• Proficiency in Microsoft Office Suite