800+ Call Centre Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
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"call centre"
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Call Centre Agent – Artificial Intelligence Device Project Call Centre Agent – Artificial Intelligence Device Project
Transcosmos Malaysia (TCMY)
MYR3,200 - MYR3,600 Per Month
KL City
- Escalate Complex Issues: Recognise complex or unresolved issues and escalate them to the appropriate internal teams or senior support for further action.
- Maintain Accurate Documentation: Record all customer interactions, transactions, and case updates accurately in the CRM system.
- Support Continuous Improvement: Proactively identify service gaps or process improvement opportunities and provide feedback to enhance customer experience. ...
Posted
a day ago
Wilson Parking (S) Pte Ltd
SGD2,580 - SGD2,580 Per Month
Singapore
- Research, identify and resolve customer complaints by understanding the root of the problem
- Monitoring of carpark entrance / exit condition via CCTV cameras
- Ad hoc duties assigned by superior and managers ...
Posted
24 days ago
Search Avenue Pte Ltd
SGD2,000 - SGD2,300 Per Month
Singapore
- Ensure confidentiality and compliance with procedures.
- Update and maintain accurate customer records.
- Support operational and administrative tasks. ...
Posted
24 days ago
MYR3,000 - MYR4,000 Per Month
- - Familiarity with CRM systems and practices.
- - Customer focus and adaptability to different personality types.
- Ability to multi-task, set priorities and manage time effectively.
Posted
24 days ago
MYR3,000 - MYR4,000 Per Month
- - Familiarity with CRM systems and practices.
- - Customer focus and adaptability to different personality types.
- Ability to multi-task, set priorities and manage time effectively.
Posted
24 days ago
SGD2,000 - SGD2,350 Per Month
Singapore
- Understand customer concerns through active listening and effective questioning
- Deliver accurate information on services, programmes, and policies
- Record customer interactions and follow up on outstanding cases ...
Posted
24 days ago
SGD2,000 - SGD2,500 Per Month
Singapore
- Compile reports for review when peddlers have been identified for follow up
- Job Description & Requirements
- Timing: 10.00 AM to 10.00 PM / 10.00 PM to 10.00 AM. ...
Posted
24 days ago
Adecco Personnel Pte Ltd
SGD100 - SGD200 Per Month
Singapore
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
- Solicit customers feedback and identify problem trends for improvement actions
- 2yrs experience required ...
Posted
16 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Prepare, review, and manage performance reports to monitor team outcomes.
- Spot recurring issues or trends and recommend practical solutions to optimize processes.
- Support administrative functions and maintain clear communication across internal and external stakeholders. ...
Posted
9 days ago
MYR2,200 - MYR2,200 Per Month
KL City
- Fast interview & fast hiring
- Malaysian only
- Good communication skills ...
Posted
21 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- • Identify cross-sell opportunities during customer interaction
- • Consistently deliver excellent quality service to customers to achieve total customer satisfaction
- • Solicit customers' feedback and identify problem trends for improvement actions ...
Posted
21 days ago
PEOPLE PROFILERS PTE. LTD.
SGD1,800 - SGD1,800 Per Month
Singapore
- Handle service-related issues sensitively and escalate matters appropriately when required.
- Provide coverage at the customer service counter during periods of manpower shortage or operational need.
- Assist in scheduling emergency and non-urgent appointments in accordance with operational protocol ...
Posted
25 days ago
STAR CAREER CONSULTING PTE. LTD.
SGD3,000 - SGD3,000 Per Month
Singapore
- Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales.
- Maintain documentation and comprehensive records of issues and problems
- Minimum Higher NITEC in Information Technology or related field of study ...
Posted
17 days ago
MYR1,800 - MYR2,200 Per Month
KL City
- Fast interview & fast hiring
- Malaysian only
- Good communication skills ...
Posted
22 days ago
MYR1,800 - MYR2,200 Per Month
KL City
- Fast interview & fast hiring
- Malaysian only
- Good communication skills ...
Posted
22 days ago
Quality Manager (Call Centre) 1 Year Contract Up $7.5K Quality Manager (Call Centre) 1 Year Contract Up $7.5K
PERSOL SINGAPORE PTE. LTD.
SGD6,500 - SGD6,500 Per Month
Singapore
- • Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
- • Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
- • Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce. ...
Posted
12 hours ago
Call Centre Agent (Perm PM, 12 month contract) UID2269 Call Centre Agent (Perm PM, 12 month contract) UID2269
PERSOL SINGAPORE PTE. LTD.
SGD2,800 - SGD2,800 Per Month
Singapore
- • Ability to understand customers' needs and provide appropriate solutions and attention
- • Identify cross-sell opportunities during customer interaction
- • Consistently deliver excellent quality service to customers to achieve total customer satisfaction ...
Posted
16 hours ago
MYR2,400 - MYR3,000 Per Month
- Update and maintain customer records in the system.
- Follow company processes and service standards.
- Achieve individual and team performance targets. ...
Posted
5 days ago
MYR2,400 - MYR3,000 Per Month
- Update and maintain customer records in the system.
- Follow company processes and service standards.
- Achieve individual and team performance targets. ...
Posted
5 days ago
SGD2,000 - SGD2,000 Per Month
Singapore
- • Acquire a strong knowledge of the products and services, culture and processes
- • Provide quality customer service and prompt follow-up to customers over the phone and/or email
- • Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution ...
Posted
a month ago
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