200+ Call Center Agent Jobs in Shah Alam - September 2026

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Showing 299 jobs results for "call center agent" in Shah Alam

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Associate I, Customer Service (Order Management - Cantonese- Mandarin Speaker) Associate I, Customer Service (Order Management - Cantonese- Mandarin Speaker)

Alcon

Full Time

Shah Alam

Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution
Maintain compliance with SLAs, delivery commitments, and operational KPI ...

Posted

4 days ago

Chemical Engineer (QA – Customer Support) Chemical Engineer (QA – Customer Support)

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd

Full Time

Shah Alam

Coordinate with internal departments and customers to ensure smooth communication and issue resolution.
Collaborate closely with various departments, particularly production and sales.
Travel overseas to meet with international customers as needed. ...

Posted

23 days ago

Executive - Business Channels (Operations - Customer Service)-1-2 Executive - Business Channels (Operations - Customer Service)-1-2

Hong Leong Bank Berhad

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

14 days ago

Customer Service Specialist (Airline Industry) - Work on-site in Singapore Customer Service Specialist (Airline Industry) - Work on-site in Singapore

TDCX

Full Time

Shah Alam

Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future ...

Posted

14 days ago

Senior Executive - Business Channels (Operations - Customer Service) Senior Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Full Time

Shah Alam

Learning and using I-Pads/other devices (if applicable to branch) for customers service/ cross selling
Perform Meeter-Greeter/Navigator role on rotational basis / as applicable
Assist in calling up customers for service / sales interactions ...

Posted

21 days ago

Supervisor, Customer Service (Order Management - Japanese Speaker) Supervisor, Customer Service (Order Management - Japanese Speaker)

Alcon

Full Time

Shah Alam

Analyze stock positions across internal inventories and distribution channels, assess business impact, and support inventory management activities.
Utilize order management and customer relationship management systems such as SAP, BOTs, Salesforce (SFDC), OCR technology and automation tools to improve operational efficiency and accuracy.
Ensure compliance with GxP regulations, SOPs, quality standards, documentation requirements, and audit readiness. ...

Posted

21 days ago

Travel Industry - Customer Service Executive - German Speaker Travel Industry - Customer Service Executive - German Speaker

IGT Malaysia

Full Time

Shah Alam

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Ensure customer satisfaction and provide professional customer support.
Proficient in German language ...

Posted

21 days ago

Associate I, Customer Service (Order Management - Mandarin Speaker) Associate I, Customer Service (Order Management - Mandarin Speaker)

Alcon

Full Time

Shah Alam

Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution
Maintain compliance with SLAs, delivery commitments, and operational KPI ...

Posted

20 days ago

Executive - Business Channels (Operations - Customer Service)-1-1 Executive - Business Channels (Operations - Customer Service)-1-1

Hong Leong Bank Berhad

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

20 days ago

Manager I, Customer Service Support (Order-to-Invoice) Manager I, Customer Service Support (Order-to-Invoice)

Alcon

Full Time

Shah Alam

Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
Execution of CO strategy, organizational design of teams and processes within market with following scope: ...

Posted

24 days ago

Executive - Business Channels (Operations - Customer Service) Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Full Time

Shah Alam

Posted

a month ago

Cashier – Customer Service Experience Representative (CSER)-D'Laksa Aeon Shah Alam Cashier – Customer Service Experience Representative (CSER)-D'Laksa Aeon Shah Alam

Sen Kee Food Trading Sdn Bhd

Full Time

Shah Alam

Handle customer complaints and feedback professionally.
Ensure smooth customer flow at the cashier counter.
Maintain cleanliness and proper arrangement of the cashier area. ...

Posted

7 days ago

Executive - Business Channels (Operations - Customer Service) Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

a month ago

Executive - Business Channels (Operations - Customer Service) Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

a month ago

Manager - Business Channels (Customer Service - Operations) Manager - Business Channels (Customer Service - Operations)

Hong Leong Bank Berhad

Full Time

Shah Alam

Staff Capacity planning (staff leave administration & relief arrangements)
Ensure Self-Audit Check is carried out diligently as required
Succession Planning for 2nd liners to take on higher role, i.e. CSOM position ...

Posted

a month ago

Executive - Business Channels (Operations - Customer Service) Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

a month ago

Customer Relations Assistant (Setia Alam Impian, Shah Alam) Customer Relations Assistant (Setia Alam Impian, Shah Alam)

Bright Property Service (M) Sdn Bhd

Full Time

Shah Alam

Assist in processing invoices, payments, and basic bookkeeping.
Prepare simple financial reports and assist with budget tracking.
Support the finance team with documentation, filing, and audits. ...

Posted

a month ago

Associate I, Customer Service (Order Management - Cantonese- Mandarin Speaker) Associate I, Customer Service (Order Management - Cantonese- Mandarin Speaker)

Alcon

Full Time

Shah Alam

Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution
Maintain compliance with SLAs, delivery commitments, and operational KPI ...

Posted

25 days ago

Supervisor, Customer Service (Order Management - HK - KR Market) Supervisor, Customer Service (Order Management - HK - KR Market)

Alcon

Full Time

Shah Alam

Order Tracking & Risk Management
Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution ...

Posted

a month ago

Executive - Business Channels - Priority Banking (Operations - Customer Service) Executive - Business Channels - Priority Banking (Operations - Customer Service)

Hong Leong Bank Berhad

Full Time

Shah Alam

To support the Relationship Managers & Area Managers in building business rapport with priority banking customers
Malaysian citizen
Candidate must possess a minimum Diploma in any business related studies ...

Posted

a month ago

Sr. Associate I, Customer Service Support (Order Management - Korean Speaker) Sr. Associate I, Customer Service Support (Order Management - Korean Speaker)

Alcon

Full Time

Shah Alam

Manage backorder communications with customer and sales team
Order Tracking & Risk Management
Monitor order status throughout the order-to-delivery cycle ...

Posted

25 days ago

Customer Service Assistant - Non Sales (Fresh Grads are Welcome!) Customer Service Assistant - Non Sales (Fresh Grads are Welcome!)

FMX (M) Sdn Bhd

Full Time

Shah Alam

Follow up with agents and internal teams to obtain the latest shipment information.
Proactively update customers by phone or email when necessary.
Monitor and follow up on outstanding undelivered shipments (Undel). ...

Posted

a month ago

Call Centre Agent - Wakil Khidmat Pelanggan (Bateriku.com) Call Centre Agent - Wakil Khidmat Pelanggan (Bateriku.com)

Motormaniac Sdn Bhd

Full Time

Shah Alam

Willingness to work rotational shifts and weekends.
Pleasant, patient and friendly attitude.
Required skills: Computer literacy, Microsoft Word, and Excel. ...

Posted

14 days ago

Magic Call Centre Agent Magic Call Centre Agent

Hilton

Full Time

Shah Alam

Handle complaints promptly and efficiently, taking the necessary action and informing the Guest Service Manager to follow-up where appropriate.
Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the Communication Supervisor. ...

Posted

8 days ago

Consumer Care Officer Consumer Care Officer

Electrolux Group

Full Time

Shah Alam

and promote good customer experience.
issues
Handle customer complaints, to provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. ...

Posted

21 days ago

Customer Experience Assistant Customer Experience Assistant

Zuellig Pharma

Full Time

Shah Alam

Perform and process transactions in SAP accurately in a timely manner
Churn out and prepare reports on timely manner
Attend and participate in cross-functional discussions and meetings when needed ...

Posted

2 days ago

Project - Service Support Engineer Project - Service Support Engineer

GEA Group

Full Time

Shah Alam

Documentation & Control: Act as project documentation controller, ensuring records are complete and up to date. Prepare and maintain local equipment documentation, drawings, and technical records. Ensure documentation complies with internal standards and audit requirements.
Condition Monitoring (CMS / CMT): Support occasional site visits for Condition Monitoring Service (CMS) and Condition Monitoring Testing (CMT). Assist service engineers during site activities where technical or documentation support is required.
Commercial: Creates standard quotation for project/service quotation as needed by the division ...

Posted

6 days ago