400+ Call Center Agent Jobs in Johor - September 2026

Follow up with customers and coordinate internally to ensure issues are resolved
Billing & Payment Follow-Up
Prepare and issue invoices and related billing documents ...

Posted

3 days ago

CUSTOMER SERVICE CUSTOMER SERVICE

LC X JE

Full Time

Gerbang Nusajaya

Escalate complex issues to the relevant department when necessary
Follow up with customers to ensure issue resolution and satisfaction
Provide information about products, services, and company policie ...

Posted

a day ago

Customer Service Customer Service

Total Packaging Sdn Bhd

Full Time

Skudai

Coordinate with Sales, Production & Logistics
Handle customer feedback and complaints
Çertificates/Diploma/Degree in related field is an advantage ...

Posted

5 days ago

Customer service Customer service

Yuto Packaging Technology Sdn Bhd

Full Time

Pasir Gudang

Coordinate with internal departments to resolve customer issues. / 与公司内部部门协调，及时解决客户问题。
Maintain good relationships with customers and provide excellent customer service. / 维护良好的客户关系，提供优质的客户服务。
Perform other duties assigned by the supervisor. / 完成上司安排的其他 ...

Posted

11 days ago

Customer Service Customer Service

AI ELITE TECHNOLOGY

Full Time

Gelang Patah

Maintain detailed records of customer interactions and follow up as needed
Collaborate with other departments to ensure seamless customer experiences
Continuously look for ways to improve processes and enhance customer satisfaction ...

Posted

14 days ago

Customer Service Customer Service

ELITE TRANSFORM TEAM

Full Time

Gerbang Nusajaya

Identifying opportunities to improve customer satisfaction and process efficiencies
Collaborating with cross-functional teams to ensure a seamless customer experience
Adhering to company policies, procedures, and service level agreements ...

Posted

14 days ago

Customer Service Customer Service

ELITE TRANSFORM TEAM

Full Time

Johor Bahru

Identifying opportunities to improve customer satisfaction and process efficiencies
Collaborating with cross-functional teams to ensure a seamless customer experience
Adhering to company policies, procedures, and service level agreements ...

Posted

14 days ago

CUSTOMER SERVICE CUSTOMER SERVICE

LC X JE

Full Time

Johor Bahru

Escalate complex issues to the relevant department when necessary
Follow up with customers to ensure issue resolution and satisfaction
Provide information about products, services, and company policie ...

Posted

16 days ago

CUSTOMER SERVICE CUSTOMER SERVICE

LC X JE

Full Time

Malaysia

Job Type: Full-time
Pay: RM2,500.00 per month
Benefits: ...

Posted

16 days ago

CUSTOMER SERVICE CUSTOMER SERVICE

LC X JE

Full Time

Gerbang Nusajaya

Maintain and update customer records in the system
Follow up with customers to ensure issues are resolved
Assist in preparing reports on customer feedback and service performance ...

Posted

16 days ago

Customer Service Officer Customer Service Officer

Synbone

Full Time

Kulai

3-5 years of relevant working experience in a related field, with knowledge of production planning.
Basic knowledge of ERP systems and CRM; experience with Microsoft Dynamics 365 Business Central is advantageous.
Familiarity with shipping processes is an added advantage. ...

Posted

3 days ago

Logistics Customer Service Logistics Customer Service

ION GLOBAL LOGISTICS (M) SDN BHD

Full Time

Johor Bahru

Coordinate container pickup and delivery from/to ports, warehouses and customers.
Manage customer shipments end-to-end, including booking, tracking, documentation, and delivery coordination
Liaise with internal teams and external parties to ensure smooth execution ...

Posted

4 days ago

Executive, Customer Service Executive, Customer Service

Vance Bioenergy Sdn Bhd

Full Time

Johor Bahru

Liaise, coordinate and respond to meet customers’ shipping requirements.
Follow up on letters of Credit and payments according to contracts.
Handling customer issues and feedbacks. ...

Posted

4 days ago

Customer Service Specialist Customer Service Specialist

SLB

Full Time

Kampung Tanjong Pelepas

Control on the PR Automation process; to firm the Auto PR created in SAP.
NCR monitoring: to run report, circulate and alert material planners on aging NCR under their bucket.
Assisting Material Planner in shop packet preparation. ...

Posted

4 days ago

Customer Service Officer Customer Service Officer

Antasis Sdn Bhd

Full Time

Gerbang Nusajaya

Mandarin (Required)
1 Roles & Responsibilities
A Customer Service Officer (CSO) is responsible for ensuring customer satisfaction and efficient service delivery by handling customer enquiries, resolving issues, and maintaining accurate records. The key roles and responsibilities include: ...

Posted

5 days ago

Customer Service Officer Customer Service Officer

ASJ COMPONENTS (M) SDN BHD

Full Time

Senai

Maternity leave
Customer Care Specialist: 1 year (Required)
MAIN DUTIES/ RESPONSIBILITIES ...

Posted

12 days ago

CUSTOMER SERVICE (MANDARIN) CUSTOMER SERVICE (MANDARIN)

LC X JE

Full Time

Malaysia

Job Type: Full-time
Pay: RM2,500.00 - RM4,000.00 per month
Benefits: ...

Posted

12 days ago

Customer Relations Manager Customer Relations Manager

Melium Sdn Bhd

Full Time

Kulai

Excellent interpersonal, communication, and relationship building skills, with the ability to engage confidently with high value clients.
Strong analytical skills with the ability to interpret customer data and translate insights into actionable strategies.
Experience in handling customer complaints and service recovery in a professional and solution oriented manner. ...

Posted

12 days ago

Customer Service Customer Service

AI ELITE TECHNOLOGY

Full Time

Gerbang Nusajaya

Maintain detailed records of customer interactions and follow up as needed
Collaborate with other departments to ensure seamless customer experiences
Continuously look for ways to improve processes and enhance customer satisfaction ...

Posted

20 days ago

Customer Service Executive Customer Service Executive

Lyreco Group

Full Time

Johor Bahru

Minimum 2 years of experience in a Customer Service/Customer Care or Call Centre environment preferable in English.
Handle incoming customer communications, including phone calls, emails, and live chats, related to order placement, inquiries, complaints, and troubleshooting, ensuring accurate and timely information is provided in English.
Process, update, and maintain customer accounts and records accurately in the SAP system. ...

Posted

13 days ago

Customer Service Executive Customer Service Executive

Lyreco Singapore Malaysia

Full Time

Johor Bahru

Minimum 2 years of experience in a Customer Service/Customer Care or Call Centre environment preferable in English.
Handle incoming customer communications, including phone calls, emails, and live chats, related to order placement, inquiries, complaints, and troubleshooting, ensuring accurate and timely information is provided in English.
Process, update, and maintain customer accounts and records accurately in the SAP system. ...

Posted

13 days ago