Organize and participate in customer engagement activities, industry exhibitions, technical seminars, training programs, product showcases, and co-creation workshops. Collaborate closely with Commercial, Marketing, and Business Development teams to promote SD Guthrie's product portfolio, identify new business opportunities, generate leads, and strengthen customer partnerships.
Prepare and maintain technical reports, product specifications, technical data sheets, application guides, and other relevant documentation. Ensure products comply with regulatory requirements and customer specifications within the assigned markets.
Work collaboratively with internal technical teams and cross-functional stakeholders, including Commercial, Marketing, Quality, and Refinery to ensure the successful development, validation, commercialization, and implementation of customer-focused solutions.
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Provide accurate and in-depth analysis to support strategic sales force structure, initiatives, targeting and incentive compensation program.
Implement, monitor and continuously improve sales capability measurement tools and management reporting.
Review and update SFE training materials for work streams such as call planning, incentive planning and field sales reporting; deliver live training as needed.
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Manage inbound inventory processes by raising Purchase Orders and Inbound Delivery documents, ensuring products are accurately received, recorded, and stored in accordance with company procedures.
Ensure compliance with regulatory and quality standards, including company SOPs, ISO, GSDP, GDP, GDPMD, GMP, Code of Conduct, 5S, and EHS requirements.
Monitor and execute inventory-related transactions and reporting, including expiry stock write-offs, product quality holds, product recalls, branch transfers, and SAP transactions, while preparing accurate and timely reports for clients and management.
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