To support in preparing payments and ensure they are approved and processed punctually according to the scheduled timeline.
Reconciling accounts payable transactions and support month-end closing activities related to accounts payable.
Collaborate on special projects (eg job transition) and initiatives as assigned by management. Support endeavors aimed at enhancing efficiency and productivity within the Shared Service Center by collaborating effectively.
...
Contribute to updating and maintaining our Help Center documentation, including localised content for Japanese users.
Share customer feedback and insights from both Japanese and global users with product, marketing, and engineering teams to inform improvements and localisation efforts.
Proactively identify opportunities to improve the customer experience and contribute to internal knowledge sharing.
...
Language: Professional fluency in Korean (TOPIK 5/6 level) and communicative English.
Experience: Fresh grads are welcome! We provide 4 weeks of paid training.
"Experience Kuala Lumpur! We are looking for fluent Korean speakers to join our multicultural team. We provide Full Visa Sponsorship, Flight Tickets, and Accommodation to help you settle in."
...
Language: Professional fluency in Korean (TOPIK 5/6 level) and communicative English.
Experience: Fresh grads are welcome! We provide 4 weeks of paid training.
"Experience Kuala Lumpur! We are looking for fluent Korean speakers to join our multicultural team. We provide Full Visa Sponsorship, Flight Tickets, and Accommodation to help you settle in."
...
Expatriates: visa, flight, and 1-week hotel reimbursement
We are seeking a Japanese-speaking Associate Customer Support professional to join our global online shopping platform. You will assist customers with inquiries, orders, and issue resolution, ensuring a smooth and positive experience. This role involves handling calls, emails, and live chat, and requires clear communication and problem-solving skills. Candidates must be comfortable working on-site in Cyberjaya and handling rotational shifts.
Language: Fluency in Mandarin & English (spoken & written) is required.
Experience: Prior experience in Customer Service, Call Centers, or BPO is a plus. Candidates with 6 months of experience and strong Mandarin skills are welcome to apply.
Skills: Strong communication and active listening abilities.
...
- Respond promptly to customer queries, including feedback, appointment arrangements, and complaints, in accordance with Standard Operating Procedures (SOPs).
- Handle customer support via voice (calls) and professional email communication.
- Provide accurate and comprehensive product and service information to customers.
...
- Respond promptly to customer queries, including feedback, appointment arrangements, and complaints, in accordance with Standard Operating Procedures (SOPs).
- Handle customer support via voice (calls) and professional email communication.
- Provide accurate and comprehensive product and service information to customers.
...