Plan and support adoption initiatives with regional and global technology teams. Gather user feedback and use available adoption, support, and training data to identify opportunities where Microsoft 365 and AI technologies can improve efficiency, collaboration, and Team Member experience.
Manage AI and automation projects end-to-end — from scoping and prioritization through to delivery and stakeholder sign-off — ensuring timelines, dependencies, and risks are actively tracked
Work within three independent blind reads, followed by physician adjudication. Real clinical complexity only. You're improving the AI tools you'll eventually use yourself
Operational Excellence: Proactively manage resource allocation, identify workflow bottlenecks, and implement process improvements to optimize the efficiency of the local team.
Quality & Process Optimization: Ensure exceptional quality deliverables across the team by implementing rigorous internal processes and quality assurance frameworks. Manage and develop standard templates, model libraries, data sources, and review checklists for use across multiple markets.
Technology & Innovation: Contribute practical, commercially sound judgment on technology and solution options. Evaluate vendors and shape requirements in a structured way to solve complex business problems.
Develop production-quality backend services in Python and/or other modern languages with strong attention to reliability, observability, testing, maintainability, and secure deployment.
Hands-on Technical Leadership: Stay technically involved and step in when needed to write code, debug issues, review architecture and resolve complex engineering problems.
Training & Change Management: Empower your colleagues to feel confident using new technologies. Conduct hands-on user training sessions, write simple how-to guides, and organize internal workshops.
HRD Corp Compliance: Ensure all training delivery, materials, attendance, and assessments align strictly with HRD Corp standards to maintain claimable status for our Malaysian clients.