Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Manage non-conformances, inspection of works (IOWs), defects, and technical issues, ensuring timely corrective actions and compliance with project requirements.
Interface Management: Coordinate with structural and civil engineering teams regarding dynamic equipment pad loads, heavy rigging plans, and seismic vibration isolation.
Assist in administration tasks which includes documentation, filing, correspondences, coordinating & following up on pending matters & business support functions.