Assist customers with navigating the company website, placing orders, and understanding return/exchange policies.
Collaborate with other departments, such as sales and logistics, to ensure a seamless customer experience and to escalate complex issues when necessary.
Proactively identify opportunities to improve customer satisfaction and retention by gathering feedback and suggesting service enhancements.
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Ready to keep tenders organised and on time? Join us as a Tender Secretary, working with us at PDS SAFETY (MALAYSIA) SDN BHD, a Occupational, Safety and healthcare safety solutions partner that supplies equipment and helps hospitals and clinics meet compliance and safety needs.
As the backbone, you will keep our tender workflows smooth by managing submissions, tracking deadlines, and coordinating across teams so projects move forward without friction.