Monitor customer accounts for overdue payments and initiate collection efforts through phone calls, emails, and payment reminders.
Reconcile customer accounts and resolve any discrepancies or disputes related to invoicing or payments, escalating complex issues to senior team members.
Prepare and maintain accurate records of all collection activities, including payment arrangements, promises to pay, and correspondence with customers.
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Monitor customer accounts for overdue payments and initiate collection efforts through phone calls, emails, and payment reminders.
Reconcile customer accounts and resolve any discrepancies or disputes related to invoicing or payments, escalating complex issues to senior team members.
Prepare and maintain accurate records of all collection activities, including payment arrangements, promises to pay, and correspondence with customers.
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Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
...
Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
...
Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
...
Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
* Minimum Diploma in Accounting
Finance
Business Administration or related field
* Experience in audit
accounting
customer service or pawnshop operations is an advantage
* Good communication and interpersonal skills
* Friendly
confident and comfortable dealing with customers
* Strong attention to detail and analytical skills
* Honest
responsible and trustworthy
* Able to work independently and as part of a team
* Willing to travel between branches when required
* Fresh graduates with a positive attitude are welcome to apply
* Minimum Diploma in Accounting
Finance
Business Administration or related field
* Experience in audit
accounting
customer service or pawnshop operations is an advantage
* Good communication and interpersonal skills
* Friendly
confident and comfortable dealing with customers
* Strong attention to detail and analytical skills
* Honest
responsible and trustworthy
* Able to work independently and as part of a team
* Willing to travel between branches when required
* Fresh graduates with a positive attitude are welcome to apply
* Minimum Diploma in Accounting
Finance
Business Administration or related field
* Experience in audit
accounting
customer service or pawnshop operations is an advantage
* Good communication and interpersonal skills
* Friendly
confident and comfortable dealing with customers
* Strong attention to detail and analytical skills
* Honest
responsible and trustworthy
* Able to work independently and as part of a team
* Willing to travel between branches when required
* Fresh graduates with a positive attitude are welcome to apply
* Minimum Diploma in Accounting
Finance
Business Administration or related field
* Experience in audit
accounting
customer service or pawnshop operations is an advantage
* Good communication and interpersonal skills
* Friendly
confident and comfortable dealing with customers
* Strong attention to detail and analytical skills
* Honest
responsible and trustworthy
* Able to work independently and as part of a team
* Willing to travel between branches when required
* Fresh graduates with a positive attitude are welcome to apply
Manage accounts payable and receivable processes, including invoice processing, payment follow-up, and reconciliation of vendor statements, ensuring timely and accurate payments.
Maintain organized and up-to-date physical and digital filing systems for accounting documents, ensuring easy retrieval and compliance with record-keeping requirements.
Provide comprehensive administrative and clerical support to the accounting department, ensuring efficient daily operations and adherence to company policies.
...
* Minimum Diploma in Accounting
Finance
Business Administration or related field
* Experience in audit
accounting
customer service or pawnshop operations is an advantage
* Good communication and interpersonal skills
* Friendly
confident and comfortable dealing with customers
* Strong attention to detail and analytical skills
* Honest
responsible and trustworthy
* Able to work independently and as part of a team
* Willing to travel between branches when required
* Fresh graduates with a positive attitude are welcome to apply
Financial Coordination: Liaise with end-financiers, solicitors, and internal Finance teams on billing matters, loan disbursement, redemption sums, and collections to ensure smooth transaction flow.
Compliance & Verification: Verify sales documents, customer information, and payment details to ensure compliance with company SOPs, SPA requirements, and regulatory standards.
Customer & Stakeholder Coordination: Act as a point of contact for purchasers, solicitors, bankers, and internal teams to resolve queries and ensure smooth coordination of transactions.
...
Financial Coordination: Liaise with end-financiers, solicitors, and internal Finance teams on billing matters, loan disbursement, redemption sums, and collections to ensure smooth transaction flow.
Compliance & Verification: Verify sales documents, customer information, and payment details to ensure compliance with company SOPs, SPA requirements, and regulatory standards.
Customer & Stakeholder Coordination: Act as a point of contact for purchasers, solicitors, bankers, and internal teams to resolve queries and ensure smooth coordination of transactions.
...
Financial Coordination: Liaise with end-financiers, solicitors, and internal Finance teams on billing matters, loan disbursement, redemption sums, and collections to ensure smooth transaction flow.
Compliance & Verification: Verify sales documents, customer information, and payment details to ensure compliance with company SOPs, SPA requirements, and regulatory standards.
Customer & Stakeholder Coordination: Act as a point of contact for purchasers, solicitors, bankers, and internal teams to resolve queries and ensure smooth coordination of transactions.
...
Financial Coordination: Liaise with end-financiers, solicitors, and internal Finance teams on billing matters, loan disbursement, redemption sums, and collections to ensure smooth transaction flow.
Compliance & Verification: Verify sales documents, customer information, and payment details to ensure compliance with company SOPs, SPA requirements, and regulatory standards.
Customer & Stakeholder Coordination: Act as a point of contact for purchasers, solicitors, bankers, and internal teams to resolve queries and ensure smooth coordination of transactions.
...