Curriculum Development: Create, update, and maintain training manuals, SOPs (Standard Operating Procedures), video tutorials, and sales playbooks.
Performance Monitoring: Assess the operational and sales performance of new partners during their first 90 days. Provide targeted coaching and refresher training to address any skill gaps.
Ongoing Support: Act as the primary point of contact for franchise partners regarding operational queries, software troubleshooting, and sales advice.
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The role also involves tracking sales performance, forecasting, and contributing to sales strategy and training initiatives to strengthen the global sales pipeline.