Travel to customer sites to diagnose, troubleshoot, and repair customers’ equipment or the company’s forklifts in accordance with established guidelines and procedures, while maintaining positive customer relations.
Perform all job duties with honesty and integrity.
Keep the working area clean, neat, and tidy at all times.
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Able to estimate repair cost and job completion time, follow up on work progress and update customers accordingly when technicians discover additional problems.
Able to deliver completed car with explanation work performed.
Able to handle customer complaints and ensures high customer satisfaction standard.
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To ensure bus body build process comply with quality plan and technical standard
To conduct bus body build problem preventive check for every bus
Maintain details records of the checking as well as relevant addition information, and various metric such as the number of defective in the production.
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Production Cost Control – Monitor production costs and identify opportunities to reduce wastage, overtime, material usage and other operational costs.
Machine & Equipment – Coordinate with Engineering and Maintenance to ensure machines and equipment are properly maintained and available for production.
Safety & Compliance – Ensure production activities comply with company safety procedures, workplace requirements and applicable regulations.
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