Standardization: Establish, review, and continuously optimize in-house quality procedures, standards, and product specifications.
Stakeholder Liaison: Act as the primary point of contact for quality matters with internal departments, suppliers, customers, and government statutory bodies (e.g., JAKIM, KKM).
Monitor and track departmental activities and performance metrics to support the collection of data for individual and departmental Key Performance Indicator (KPI) reporting, as well as the preparation of comprehensive management reports.
Provide administrative and logistical support to Quality Assurance auditors for audit activities involving external organisations, as well as facilitate arrangements for regulatory and authorities’ audit visits to MAB EMD.
Coordinate component capability review and assessment, and ensure documentation readiness for authority review and approval submission.
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Monitoring and manage QC and operators to achieve quality policy specified and customer requirements to ensure low reject rate with good products output.
Establish, implement and maintain the Quality Management System and ensure that complies with ISO 9001 as a minimum and preferably with ISO 14001 as an added advantage.
Ensure that records are maintained which demonstrates compliance with ISO 9001. Identification and evaluation of quality problems and provision of effective solutions to prevent recurrence.
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Quality Control
ISO Standards Knowledge
ISO9001
ISO14001
Document Management
Standard Operation Procedure
Team Management
Communication
Professionalism
To undertake special assignments on an ad-hoc basis, eg financial due diligence, special investigations, corporate advisory, merger and acquisition exercises, etc
post figures to various manual or automated ledgers, manual documents, and records accurately; reconcile work and balance amounts accurately; read computer printouts which cross reference information by row and column; use mathematical schedules to make calculations; define problems, collect information, establish facts, and draw valid conclusions to resolve miscalculations; organize and analyze information collected for claims, supervisor's information, public inquiry, and other departments; compile and interpret data using various records; perform simple arithmetical calculations, including decimals and percentages; read and understand correspondence and procedures; follow oral and written instructions; write and print legibly, clearly, and uniformly to record information; file information alphabetically, numerically, and chronologically accurately; organize work in step-by-step order; maintain confidentiality of information; deal with public and employees tactfully; type and/or key in information accurately on forms and for correspondence; work under stress of meeting deadlines; accurately copy information from a written or on-screen source; write simple memos using correct grammar, punctuation, and spelling; adjust to changes in workloads and assignments; and learn to access and use various computer applications and office equipment.