Responsible for Liaised with the backend departments to ensure every digital campaign is live on time and updating clients on weekly and monthly reports.
Work closely with the Creative department to develop the digital artwork, if required by the client
Conduct regular sales analysis to evaluate sales effectiveness and identify opportunities to ensure that the objectives of the digital advertising campaign are met.
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Prioritize security and performance: Build secure, scalable, and high-performing applications by adhering to best practices and considering security and performance implications in every decision.
Embrace knowledge sharing: Actively contribute to our culture of knowledge sharing by documenting your work, mentoring junior engineers, and participating in knowledge-sharing sessions.
Drive innovation: Stay abreast of emerging technologies and explore their potential applications to improve our systems and processes.
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Prioritize security and performance: Build secure, scalable, and high-performing applications by adhering to best practices and considering security and performance implications in every decision.
Embrace knowledge sharing: Actively contribute to our culture of knowledge sharing by documenting your work, mentoring junior engineers, and participating in knowledge-sharing sessions.
Drive innovation: Stay abreast of emerging technologies and explore their potential applications to improve our systems and processes.
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Hartalega is made up of a tight-knit, passionate and highly-skilled set of individuals. From our top executives, to our line technicians; we are all proud to be part of an elite group responsible for revolutionising the glove-making industry.
Support the monthly Demand Review and S&OP process by preparing demand analysis and recommendations.
Conduct scenario planning and risk assessments to improve service levels while minimising inventory and write-off risks.
Track forecast performance through key KPIs such as Forecast Accuracy, Forecast Bias and Service Level, and perform root cause analysis to drive improvements.
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Operational Excellence & Quality Assurance- Drive efficient processes while maintaining high standards of quality and service delivery.- Oversee operational checks and readiness reviews before launches and implementation.- Identify and implement improvements to workflows and operational processes.- Maintain accurate project records and trackers for reporting, governance and audit purposes.
Stakeholder Management, Governance & Risk- Build and maintain strong relationships with internal teams, clients, agencies, vendors, partners and key stakeholders.- Lead stakeholder engagement and ensure timely resolution of project and operational matters.- Ensure projects comply with Group policies, SOPs, authority limits and regulatory requirements.- Ensure required approvals and documentation are in place before project implementation.- Identify and manage operational, commercial and reputational risks, escalating significant matters to Management when required.- Maintain accurate records and reporting to support governance and audit requirements.
Revenue & Financial Performance- Drive and support revenue growth across radio, digital, content, events, sponsorships, advertising and partnerships.- Support Rakita’s P&L through revenue performance, cost management and profitability.- Support annual budgeting, forecasting and financial planning while maintaining financial discipline.- Monitor financial performance and recommend actions on key variances and trends.
Monitor and report on competitor activities, track performance against key performance indicators (KPIs) and sales plans, and maintain accurate customer and sales data within the Customer Relationship Management (CRM) system
Drive continuous improvement initiatives that strengthen sales processes and elevate customer satisfaction, while collaborating closely with internal stakeholders to ensure timely product delivery and long-term key account relationship development
Administrative duties and coordination tasks as required
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Support Business Operations: Perform data analysis and testing to contribute to affiliate reporting and broader Compliance Projects
Build Relationships: Engage and network with colleagues from various business functions, while effectively escalating complex issues to your RSS Line Manager when required
You are an undergraduate student from a reputable university pursuing a degree in Business, Law, Finance, or a related field
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Conduct CDD documentation and review for Retail Consumers with high quality standards (e.g. consistency, process adherence, productivity). This is primarily focused on new client onboarding reviews.
Send outbound requests for information to customers (if required) to capture critical information for accurate risk assessment as part of the CDD/ECDD process and track these to conclusion
Ensure processes are performed in compliance with the Bank’s standards and regulatory requirements
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