Coach, mentor, and discipline team members as necessary to drive continuous performance improvement.
Serve as the primary operational liaison between the company and smaller customer accounts, managing specific programs to hit revenue and profitability goals.
Collaborate with internal account teams to monitor daily activities, ensuring timely product delivery and project milestones are met.
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Offer technical support on the production process, raw material analysis, quality troubleshooting, and customer inquiries.
Work closely with Process Lab / Production / QA during mass trial of new product / raw material and provide technical support to achieve the development goals.
Communicate effectively and regularly to reporting superiors on project progress, results and analysis in terms of complete study reports, presentations and meetings.
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Performance & Accountability: Implement visible scoreboards and conduct regular performance check-ins to monitor and improve key metrics such as NOC per Consultant and conversion rates.
Cross-Functional Alignment: Collaborate with Marketing on lead quality and referral systems, and with Project/O&M teams to ensure delivery confidence during the sales process.
Engineering background (or equivalent technical experience) is highly preferred.
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Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Assists with managing and developing relationships with key internal and external stakeholders.
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This role requires excellent English (written and spoken), fluency in Thai, and the flexibility to travel on short notice, including regular trips to Laos (up to several weeks per month) and potential travel to Japan, the UK, and other international locations.
Key Responsibilities
Executive Support: Organise meetings and manage correspondence. Prepare, proofread, and edit high-level reports, presentations, and documentation with in-depth analysis.
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Develop and execute an effective sales plan to achieve targets and contribute towards the branch’s business and bottom line, in line with the bank’s wealth management strategy.
Lead and manage the Premier Sales team effectively to deliver Wealth Management (WEM) targets as well as to enhance sales staff performance and productivity.
Grow Wealth, plus Amanah, to deliver the business plans.
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Ensure review of job descriptions, specifications, and grading in line with job scope and dynamics in liaison with the user department.
Handling of employee relations and disciplinary issues and other human relations matters; impose and carry out related inquiry/performance improvement programs according to necessity.
Liaise with the local government and institutions/agencies to ensure the company’s compliance withstatutory legislation and regulation.
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