100+ Assistant Customer Service Manager Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
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"assistant customer service manager"
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工作 "assistant customer service manager"
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SGD4,000 - SGD4,000 每月
Singapore
- · Coordinated day-to-day operational processes to support service excellence and achieve team performance objectives.
- · Conducted market and merchant research to identify partnership opportunities and initiatives to enhance business growth and transaction activity.
- · Partnered with merchants to plan and execute promotional campaigns and value-added initiatives to strengthen customer engagement. ...
Posted
a month ago
Undisclosed
KL City
- Upselling to existing customers.
- Above all, looking after our customers so well that each becomes a brand ambassador - for you, your team and IWG.
- a fun, challenging and rewarding career. ...
Posted
3 days ago
Undisclosed
KL City
- Upselling to existing customers.
- Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.
- a fun, challenging and rewarding career. ...
Posted
3 days ago
Undisclosed
- Possess the relevant technical expertise and interpersonal skills to lead and motivate the service team.
- Supervisory duties include coaching, training and motivating the service team to perform effectively.
- Active and regular communication with customers to build and maintenance the relationship. ...
Posted
2 days ago
SGD6,000 - SGD6,000 每月
Singapore
- · Responding to customer service issues in a timely manner.
- · Creating effective customer service procedures, policies, and standards.
- · Developing customer satisfaction goals and coordinating with the team tomeet them on a steady basis. ...
Posted
a day ago
Undisclosed
Singapore
- Executive Storytelling: Deliver high-impact Strategic Business Reviews (SBRs) to senior and executive stakeholders. You will translate system usage into a compelling business case that clearly demonstrates financial and operational ROI.
- Cross-Functional Leadership: Act as the strategic "quarterback" internally and externally. You will drive cross-functional alignment across Sales, Product, and Customer Experience teams to resolve complex customer escalations and ensure a seamless post-sales experience.
- Experience: 5+ years of blended experience across Enterprise SaaS Customer Success and Account Management/Sales, managing complex, multi-stakeholder accounts. Prior experience carrying out C-suite level engagements independently. ...
Posted
a day ago
WHITE BEEHOON RESTAURANT PTE. LTD.
SGD3,350 - SGD3,350 每月
Singapore
- We are looking for a motivated and hands-on Restaurant Supervisor to support the daily operations of our outlet and help deliver an exceptional dining experience.
- Key Responsibilities:
- • Oversee all front and back of the house restaurant operations. ...
Posted
11 hours ago
SGD3,800 - SGD3,800 每月
Singapore
- Manage staff schedules and resources to ensure coverage during late working hours
- Adapt to evolving business needs by performing additional tasks as assigned
- Experience in customer service management, including team leadership and staff management ...
Posted
6 days ago
SGD4,000 - SGD4,000 每月
Singapore
- Set, monitor and uphold service standards and SOPs across the team
- Manage appointment scheduling, capacity and customer flow to optimise the experience
- Drive client retention, satisfaction and membership/package renewals ...
Posted
6 days ago
SGD4,000 - SGD4,000 每月
Singapore
- Set, monitor and uphold service standards and SOPs across the team
- Manage appointment scheduling, capacity and customer flow to optimise the experience
- Drive client retention, satisfaction and membership/package renewals ...
Posted
6 days ago
WHITE BEEHOON RESTAURANT PTE. LTD.
SGD3,350 - SGD3,350 每月
Singapore
- We are looking for a motivated and hands-on Restaurant Supervisor to support the daily operations of our outlet and help deliver an exceptional dining experience.
- Key Responsibilities:
- • Oversee all front and back of the house restaurant operations. ...
Posted
7 days ago
Undisclosed
- Productivity Oversight: Audit technician productivity to ensure all personnel meet pre-requisite site-visit timings and route planning targets.
- Overtime Management: Validate and manage technician overtime claims, ensuring all submissions are legitimate and cost-effective.
- Work Procedures: Enforce strict compliance with pest/hygiene service guidelines as detailed in company manuals and technical instructions. ...
Posted
8 days ago
SGD3,700 - SGD3,700 每月
Singapore
- Address customer enquiries, feedback, and concerns in a timely and effective manner.
- Ensure a positive customer experience throughout the customer journey.
- Promote products, services, membership plans, and service packages to customers. ...
Posted
8 days ago
SGD5,000 - SGD5,000 每月
Singapore
- Drive continuous improvements in service processes, efficiency, and quality
- Coordinate closely with internal departments to ensure smooth order fulfilment and issue resolution
- Build and maintain strong relationships with customers and internal stakeholders ...
Posted
9 days ago
Undisclosed
Singapore
- Resolve customer issues efficiently and effectively.
- Lead and coach customer-facing personnel to improve customer interactions.
- Collaborate across all functions and departments to ensure cohesive service delivery. ...
Posted
9 days ago
SGD3,500 - SGD3,500 每月
Singapore
- Data Management: Accurately documenting all customer interactions, feedback, and resolutions in Customer Relationship Management (CRM) software to maintain updated records.
- Internal Coordination: Liaising with departments like Sales, Logistics, or Finance to fulfill customer requests or escalate complex cases.
- Service Recovery: Identifying service gaps and implementing recovery plans to regain customer trust after a negative experience. ...
Posted
9 days ago
SGD9,000 - SGD9,000 每月
Singapore
- · Respond to customer service issues in a timely manner.
- · Create effective customer service procedures, policies, and standards.
- · Develop customer satisfaction goals and coordinate with the team to meetthem on a steady basis. ...
Posted
10 days ago
MYR6,000 - MYR8,000 每月
- Ensure accuracy and compliance of sales, delivery, and export documentation in SAP, adhering to ISO, OHSAS, and regulatory requirements.
- Drive continuous improvement initiatives using data analysis, SAP reporting, and KPIs.
- Act as a key liaison between Customer Service, PMC, Production, Sales, QAQC, Warehouse, and Logistics. ...
Posted
12 days ago
SGD3,800 - SGD3,800 每月
Singapore
- Plan menus in coordination with chefs and monitor portion control and food presentation.
- Ensure compliance with SFA, NEA, and liquor licensing regulations.
- Manage inventory, food costs, and procurement of supplies. ...
Posted
12 days ago
SGD7,000 - SGD7,000 每月
Singapore
- · Respond to customer service issues in a timely manner.
- · Create effective customer service procedures, policies, and standards.
- · Develop customer satisfaction goals and coordinate with the team to meetthem on a steady basis. ...
Posted
13 days ago
SGD3,000 - SGD3,000 每月
Singapore
- · Responding to customer service issues in a timely manner.
- · Creating effective customer service procedures, policies, and standards.
- · Developing customer satisfaction goals and coordinating with the team tomeet them on a steady basis. ...
Posted
13 days ago
SGD3,500 - SGD3,500 每月
Singapore
- Plan menus in coordination with chefs and monitor portion control and food presentation.
- Ensure compliance with SFA, NEA, and liquor licensing regulations.
- Manage inventory, food costs, and procurement of supplies. ...
Posted
13 days ago
SGD5,000 - SGD5,000 每月
Singapore
- Maintain an organized and efficient filing and database system for customer records and service documentation.
- Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.
- Provide insights into customer trends, operational challenges, and improvement opportunities.
Posted
16 days ago
SGD6,000 - SGD6,000 每月
Singapore
- · Train, mentor, and develop customer support representatives.
- · Handle customer escalations and complex service issues.
- · Develop and implement customer service policies and best practices. ...
Posted
16 days ago
Undisclosed
Singapore
- Track and drive activities to achieve financial KPIs.
- Oversee onboarding, adoption, and retention strategies for key accounts.
- Build executive-level relationships with clients to ensure long-term success. ...
Posted
17 days ago
Undisclosed
Singapore
- Track and drive activities to achieve financial KPIs.
- Oversee onboarding, adoption, and retention strategies for key accounts.
- Build executive-level relationships with clients to ensure long-term success. ...
Posted
17 days ago
Undisclosed
Singapore
- Track and drive activities to achieve financial KPIs.
- Oversee onboarding, adoption, and retention strategies for key accounts.
- Build executive-level relationships with clients to ensure long-term success. ...
Posted
17 days ago
SGD3,300 - SGD3,300 每月
Singapore
- • Identifies customer service trends and determines system improvements.
- • Retail working hours.
- Job Requirement: ...
Posted
17 days ago
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