100+ Assistant Customer Service Manager Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

spare pare management spare part storage and planning

Shah Alam, Selangor

Near Train Station

To monitor staff performance of the procurement, counter-sales, warehouse, counter, and parts admin teams.
Drive for the Automotive Parts Departments performance.
Plan regular cycle and periodic stock count to ensure stock accuracy and corrective actions taken to rectify the errors on a timely basis. ...

Posted

4 days ago

Assistant Manager

Assistant Manager Assistant Manager

Mygrocer Sdn Bhd

MYR2,500 - MYR5,000 Per Month

Retail Management Customer Service

Puchong, Selangor

Near Train Station

Implement and maintain merchandising standards to ensure product presentation is appealing and drives sales.
Handle customer inquiries, complaints, and returns with professionalism and efficiency, aiming for high customer satisfaction.
Support the Store Manager in achieving sales targets through effective sales strategies and operational oversight. ...

Posted

13 hours ago

Chat Available

F&B Supervisor

F&B Supervisor F&B Supervisor

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

MYR3,500 - MYR4,500 Per Month

Near Train Station

Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...

Restaurant Supervisor Restaurant Supervisor

Posted

2 days ago

Chat Available

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

MYR3,500 - MYR4,500 Per Month

Near Train Station

Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...

Catering Supervisor Catering Supervisor

Posted

11 days ago

Chat Available

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

MYR3,500 - MYR4,500 Per Month

Near Train Station

Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...

Food and Beverage Team Leader Food and Beverage Team Leader

Posted

11 days ago

Chat Available

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

MYR3,500 - MYR4,500 Per Month

Near Train Station

Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...

Assistant Customer Service Manager Assistant Customer Service Manager

Posted

11 days ago

Polymorph Recruitment

MYR5,000 - MYR5,000 Per Month

Assistant Customer Service Manager Assistant Customer Service Manager

Port Klang

Coordinate with internal departments such as operations, sales, and customs to ensure service quality and delivery timelines.
Build and maintain strong relationships with key customers, ensuring their logistics requirements are met.
Assist in developing and implementing service improvement initiatives to enhance customer satisfaction. ...

Posted

a month ago

Flex

Undisclosed

Assistant Customer Service Manager Assistant Customer Service Manager

Gelang Patah

Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel. ...

Posted

a month ago

Cettire

Undisclosed

(ASSISTANT) CUSTOMER SERVICE MANAGER (Handover Team - 交樓行業) (ASSISTANT) CUSTOMER SERVICE MANAGER (Handover Team - 交樓行業)

Hong Kong

Have experience working in a fast-growing start-up environment and/or the luxury fashion industry
Have 6+ years of relevant experience in a similar role
Have minimum of 3 years’ experience managing a team of staff ...

Posted

a month ago

HARRIMAN PROPERTY MANAGEMENT LIMITED

HKD30,000 - HKD30,000 Per Month

(ASSISTANT) CUSTOMER SERVICE MANAGER (Handover Team) (ASSISTANT) CUSTOMER SERVICE MANAGER (Handover Team)

Hong Kong

Handle general enquiries and complaints, defect rectification, and take follow-up actions
Liaise with internal and external parties to ensure all defect rectification works are conducted in a timely manner
Perform ad hoc assignments ...

Posted

11 days ago

HARRIMAN PROPERTY MANAGEMENT LIMITED

HKD30,000 - HKD30,000 Per Month

(Deputy-Assistant) Personal Banking Manager- (Assistant) Customer Service Manager (Deputy-Assistant) Personal Banking Manager- (Assistant) Customer Service Manager

Hong Kong

Handle general enquiries and complaints, defect rectification, and take follow-up actions
Liaise with internal and external parties to ensure all defect rectification works are conducted in a timely manner
Perform ad hoc assignments ...

Posted

19 days ago

Bank Of China (Hong Kong) Limited

Undisclosed

(Deputy-Assistant) Personal Banking Manager- (Assistant) Customer Service Manager (Deputy-Assistant) Personal Banking Manager- (Assistant) Customer Service Manager

Hong Kong

Posted

7 days ago

Bank Of China (Hong Kong) Limited

Undisclosed

Sea Freight CS Executive - Assistant CS manager Sea Freight CS Executive - Assistant CS manager

Hong Kong

Posted

18 days ago

FREIGHT LINKS EXPRESS PTE LTD

SGD2,700 - SGD2,700 Per Month

Sea Freight CS Executive - Assistant CS manager Sea Freight CS Executive - Assistant CS manager

Singapore

Prepare and send quotations to overseas agents and customers.
Liaise with overseas agent, Carrier, transporter, warehouse, and customers for smooth operations.
Monitor shipment status and provide timely updates on arrivals, delays, or issues. ...

Posted

a month ago

Freight Links Express Pte Ltd

SGD2,700 - SGD3,850 Per Month

Customer Service Assistant Manager Customer Service Assistant Manager

West

Prepare and send quotations to overseas agents and customers.
Liaise with overseas agent, Carrier, transporter, warehouse, and customers for smooth operations.
Monitor shipment status and provide timely updates on arrivals, delays, or issues. ...

Posted

a month ago

Tea Garden Management

Undisclosed

Assistant Manager, Customer Service Assistant Manager, Customer Service

Johor Bahru

Drive continuous feedback collection and translate insights into actionable improvements.
Ensure consistent, proactive communication with customers regarding:
Product availability ...

Posted

15 days ago

Rinda Food Industries

Undisclosed

Assistant Manager, Premier Customer Service Assistant Manager, Premier Customer Service

Perai

Develop and implement customer service policies and procedures to enhance efficiency and satisfaction.
Handle key customer accounts, resolve escalated issues, and ensure smooth order processing.
Work closely with the sales, warehouse, and production teams to manage orders, deliveries, and customer expectations. ...

Posted

a day ago

Public Mutual Berhad

Undisclosed

Assistant Operations - Customer Service Manager Assistant Operations - Customer Service Manager

KL City

To analyse daily and monthly reports to improve the service standards.
To liaise with relevant departments in the enhancement of systems.
To coordinate seminars, projects, and members’ engagement activities, etc.To oversee daily operations in handling of high net worth customers and uphold the overall customer service standard and customer experience. ...

Posted

4 days ago

OLLO LIFESTYLE INTERNATIONAL PTE. LTD.

SGD3,000 - SGD3,000 Per Month

Assistant Manager ( Customer Service- Japanese Speaking) Assistant Manager ( Customer Service- Japanese Speaking)

Singapore

Ensure smooth coordination between the Operation & Customer Service team for on time delivery
Responsible for service and product quality assessment including attending to customer's feedback/ service complaints to determine any critical service failure point.
Maintain a high degree of account management and control ...

Posted

3 days ago

PERSOL

SGD5,000 - SGD5,000 Per Month

Assistant Manager, Customer Services Excellence Assistant Manager, Customer Services Excellence

Singapore

Posted

21 days ago

Pacific International Lines

Undisclosed

Assistant Contact Centre Manager (Customer Service) - KL Assistant Contact Centre Manager (Customer Service) - KL

Singapore

Coordinate customer surveys, NPS tracking, and feedback collection.
Compile and analyze data to highlight trends and areas for improvement.
Work with internal teams to ensure customer pain points are addressed. ...

Posted

23 days ago

Teleperformance

Undisclosed

Customer Service Assistant Manager (Life Insurance) Customer Service Assistant Manager (Life Insurance)

Petaling Jaya

Empathy for the Social community platform users and passion to create an exceptional user experience andprovide outstanding support.
Significant experience in a complex fast paced environment.
Excellent written and verbal communication skills ...

Posted

18 days ago

Omni Group Asia Limited

Undisclosed

Senior Associate - Assistant Manager, Airport Operations Services, Customer Experience Senior Associate - Assistant Manager, Airport Operations Services, Customer Experience

Hong Kong

Manage inbound and outbound calls to resolve customer enquiries, follow up cases, and deliver proactive customer support
Respond to customer emails in a timely and professional manner, ensuring accuracy and compliance
Handle and resolve escalated customer complaints and complex cases efficiently ...

Posted

5 days ago

Changi Airport Group

Undisclosed

Assistant Manager, Customer Service (Service Quality) Assistant Manager, Customer Service (Service Quality)

Singapore

Lead and collaborate with cross-functional teams to design and implement service enhancements, ensuring alignment with Changi's strategic objectives.
Good Degree in any discipline.
At least three (3) years of relevant experience in service design, service planning and/or service development. ...

Posted

5 days ago

AIA Singapore

Undisclosed

Assistant Manager (Airfreight - Customer Service) Assistant Manager (Airfreight - Customer Service)

Singapore

Review investigation outcomes comprehensively and propose sound recommendations for resolutions.
Work with respective departments in carrying out any service recovery process and in recommending enhancements and areas for improvements arising from complaint findings and outcomes.
Ensure that written replies to complainants are of high quality standards and with customer centricity. ...

Posted

a month ago

GEODIS Hong Kong Limited

Undisclosed

Assistant Manager, Airfreight Customer Service [SL] Assistant Manager, Airfreight Customer Service [SL]

Hong Kong

Lead and motivate the air export team to achieve operational excellence. Serve as the key bridge between external clients, overseas agents, and internal units (Sales, Operations, Finance) to resolve global issues, optimize workflows, and drive commercial growth.
Team Leadership & Operational Excellence
Team Supervision: Lead, motivate, and coach the team; provide comprehensive guidance to new staff. ...

Posted

19 days ago

WECRUIT PTE. LTD.

SGD4,500 - SGD4,500 Per Month

Learning - Development, Assistant Manager - Specialist (Customer Service) Learning - Development, Assistant Manager - Specialist (Customer Service)

Singapore

Monitor team performance against defined SLAs and KPIs, provide constructive feedback, and escalate operational issues to the Manager when necessary.
Manage complex customer inquiries related to airfreight imports and act as an escalation point for service-related issues.
Collaborate closely with Airfreight Operations, Customs, and internal stakeholders to ensure seamless execution of import shipments. ...

Posted

a month ago

Aspire Lifestyles (HK) Limited

Undisclosed

-NEW- Perm Assistant Manager, Customer Service - Marketing (Financial Industry) -NEW- Perm Assistant Manager, Customer Service - Marketing (Financial Industry)

Hong Kong

Comprehensive Travel & Medical Assistance
Travel Security Advice
Health and Wellness Expert Advice ...

Posted

10 days ago

AMBITION GROUP SINGAPORE PTE. LTD.

SGD4,000 - SGD4,000 Per Month

Senior Associate - Assistant Manager, Airport Operations Services, Customer Experience Senior Associate - Assistant Manager, Airport Operations Services, Customer Experience

Singapore

· Coordinated day-to-day operational processes to support service excellence and achieve team performance objectives.
· Conducted market and merchant research to identify partnership opportunities and initiatives to enhance business growth and transaction activity.
· Partnered with merchants to plan and execute promotional campaigns and value-added initiatives to strengthen customer engagement. ...

Posted

20 days ago

Changi Airport Group

Undisclosed