Perform any duties as directed by the Executive Director, Senior Manager, and other authorized personnel, including helping with research and providing clinical services to clients.
The administrative assistant is directly responsible to the senior manager and executive director.
Bachelor in any related field (science field is an added advantage)
...
You will be responsible for maintaining the customer master data – creation, and amendments.
You support on tracking the overdue invoices and DBT issue customer & forecasting cashflow. Assist on audit related-queries.
This role will let you improve your Finance and Accounting skills and business knowledge to directly contribute to the delivery of Key Performance Indicator (KPI) which measures how the activities are based on agreed targets.
...
Keeping up to date with regulatory requirements and providing general advice on company secretarial matters for the clients compliance with all regulatory requirements;
Checking with and attending to the Companies Commission of Malaysia and other authorities in connection with company secretarial matters;
Assisting with the incorporation of new companies;
...
Monitor and manage any emails, working withrelevant departments, to resolve issues that could delay customer contract ororder fulfillment
Identify, analyze, and resolve errors related to customer’sinquiries, collaborating with internal teams to implement corrective actionsand prevent recurrence
Proactively identify opportunities to improvecustomer experience and provide feedback to relevant departments
...
Collaborate with affiliates on localized inputs, system rollouts, and user enablement via standard platforms like Cornerstone.
Identify operational bottlenecks to provide continuous feedback and drive process standardization, automation, and workflow optimization.
You hold a BSc/MSc degree (desirable in Digital Marketing, IT, Communication, or Business) with 1–3 years of digital operations or shared services experience.
...
Respond promptly and professionally to client emails, calls, and messages.
Manage client account enquiries and assist with membership or class-related matters.
Ensure the Yoga and Pilates studio rooms and common areas are kept clean, sanitized, neat, and tidy in between classes — maintaining an immaculate environment at all times.
...