Conduct effective communication: one/one, team briefing/motivation, appraisal behaviour management from coaching and constructive feedback, counselling, conflict resolution, warning to contract ending etc
Motivate, recognize, empower and challenge the team on a daily basis (both quantitative and qualitative aspects)
Plan manpower in advance through: monthly/weekly rosters, leaves etc to ensure operational capacity is not compromised at outlets even during seasonal peak timings...
Customer Service
Inventory Management
Team Leadership
Merchandising
Point of Sale (POS) Systems
Stock Control
Product Knowledge
Communication Skills
Problem-Solving
Problem-Solving
Problem-Solving
Sales
Conduct effective communication: one/one, team briefing/motivation, appraisal behaviour management from coaching and constructive feedback, counselling, conflict resolution, warning to contract ending etc
Motivate, recognize, empower and challenge the team on a daily basis (both quantitative and qualitative aspects)
Plan manpower in advance through: monthly/weekly rosters, leaves etc to ensure operational capacity is not compromised at outlets even during seasonal peak timings...
Customer Service
Inventory Management
Team Leadership
Merchandising
Point of Sale (POS) Systems
Stock Control
Product Knowledge
Communication Skills
Problem-Solving
Problem-Solving
Problem-Solving
Sales
Mengendalikan produk yang rosak dan basi mengikut SOP penerimaan serta membantu mengawal tahap barang yang rosak.
Menghadapi sebarang kesilapan yang dikenal pasti dan memberikan maklum balas kepada pembekal/jabatan berkaitan dan atasan.
Memastikan pematuhan dengan peraturan dan undang-undang pihak berkuasa kerajaan (keperluan berat dan ukuran, undang-undang alkohol, tembakau, dan pelekat berkaitan seperti pelekat kastam, pelekat bahan, pelekat diimport oleh pembekal, logo MC, dan pengendalian invois)....
Management Reporting: Prepare and submit regular site progress reports, attendance updates, and photos to the management team.
Issue Resolution: Act as the first point of contact for any on-site issues, shortage of cleaning supplies, or client complaints, and report them immediately to management.
Required skills: Problem Solving, Critical Thinking, Communication Skill, People Management, Coordinating with Others, Punctual, Responsibility, Technical Expertise
Highly motivated, proactive, and a fast learner.
Positive attitude with a strong sense of responsibility....
· Communicates with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen.
· Trains and empowers employees to exercise good judgment to make decisions regarding service, food quality, and customer satisfaction by adhering to company training standards
· Monitors/coaches employees on performance, compliance with procedures and workload....