Someone with hands-on experience managing or supporting websites or web platforms, and confidence working with users, vendors and technical teams to resolve issues and keep services running. You should be able to review issues, coordinate follow-up and suggest practical improvements that make systems more effective for users.
Conduct instrument and reagent demonstrations, evaluations, validations, and performance assessments in accordance with customer objectives and company standards.
Project team contribution: Keep current on industry trends, market activities and competitors to identify product improvements or new products; communicate and negotiate with principals/suppliers for cost-effective solutions; act as intermediary between customers and suppliers on technical requirements and specifications; source and broaden the product range from reliable local/overseas suppliers.
Ensure that healthcare personnel receive correct advice and adequate, professional support in the operating theatres and provide on-call assistance when necessary.
Assessing client cybersecurity maturity, identify vulnerabilities and risks, and recommend mitigation strategies aligned with offshore operational and regulatory requirements.