Support sales teams with tenders and project management by supplying detailed specifications, calculations, delivery timelines, and addressing operational concerns
Liaise with subcontractors and suppliers to obtain pricing and technical specifications aligned with tender requirements
Identify business opportunities and upsell potential, coordinating handovers to external sales teams
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Understand the system design and provide impact analysis to any changes.
Perform application health check and monitoring
Required to work on shifts on a rotational basis to provide 18 by 7 support with 2 days off. (9 hours per shift – 6:30am to 3:30pm/ 2:30pm to 11:30pm)
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Support customer meetings throughout the entire sales process, from opportunity identification to post sales and maintenance. This includes, but not limited to, responding to RFPs, creating customer presentations, training, liaise on custom projects between customer and design/manufacturing teams.
Create technical material that will help drive a technical audience to Farnell APAC, assisted by the marketing content team.
Lead delivery of AI-first applications and internal platforms from design through production, adoption, support, and continuous improvement.
Establish the team's agentic engineering harness and reusable engineering foundations. Continuously improve these foundations, including development workflows, tool use, service architecture, APIs, event contracts, data access, identity, evaluation, testing, and deployment.
Own reliability and responsible engineering practices across the team, including observability, availability, security, privacy, data governance, cost management, on-call readiness, incident response, and postmortems.
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You will apply automated testing, evaluation, observability, security controls and production monitoring throughout the software delivery lifecycle.
You will prototype and rapidly iterate on solutions using data, user feedback and minimum viable implementations, then harden successful approaches for production.
You will review code and technical designs, provide constructive feedback, share knowledge and guide junior engineers toward stronger engineering practices.
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Conduct threat modeling and design reviews for features, APIs, third-party integrations, and major changes.
Coordinate with mobile engineers on cross-platform findings and backend controls protecting native iOS and Android clients.
Own application security implementation for SC TRM and BNM RMiT, including secure SDLC evidence, vulnerability management, testing, and audit remediation.
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Participate in technical bid clarification meetings and support the Sales team in addressing technical queries (TQs) together with the relevant Product Companies.
Develop and maintain detailed project costing summaries and commercial evaluations.
Ensure timely order processing and coordinate with factories to obtain the necessary Part Numbers (PNs) required for order booking.
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Act as Technical Product Manager in operations, ensuring all technical components (servers, middleware components, application modules, interfaces, job chains, schedulers, connectivity paths) remain secure, compliant and lifecycle‑current.
Monitor, track and plan technology lifecycle events (EoL/EoS, patch cycles, hardware refresh, OS upgrades, middleware version changes) together with infrastructure and platform teams, ensuring risks are identified early and scheduled into IBSol governance cycles.
Execute Incident, Problem, Change and Release Management according to IBSol service standards, including detailed analysis, task coordination, root‑cause identification and technical approvals.
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