Support users in a dedicated help channel when issues arise — investigating root causes, providing solutions, monitoring the status of upstream dependencies, and communicating updates back to users.
Transaction execution. Work closely with relevant product teams to originate and execute transactions, including financial analysis and modelling, valuation, credit analysis, preparation of internal approval materials, due diligence and transaction documentation.
Develop effective senior executive level working relationships within the enterprise sector and with government to further our agenda of cloud first technology policies, new Logos and business model transformation through digital technology
Develop customer, supplier and vendor relationships: Strengthens Arrow's reputation by delivering service excellence and process efficiencies. Attend reviews and meetings. Increase management presence at customer accounts in order to achieve access to all levels of decision makers. Implement effective and practiced techniques for solving problems. Effectively communicate with all levels senior level contacts at customers, suppliers and Arrow corporate.
Champion APAC priorities with global Digital, Product, Content, SEO, Discoverability and Technology teams, influencing roadmaps and securing investment to ensure global platform capabilities support regional customer and business requirements.