Act as the interface between business stakeholders and technical teams in both directions, and support APAC and global cross-functional team activities
Coordinate closely with air freight import and export teams, airlines, ground handling agents, truckers, customs or permit teams, security providers and customers.
Draft and present detailed financial proposals to consumers while continuously managing active accounts and resolving routine operational or technical questions.
To promote the service provided by the company - Oceanfreight / Air freight/ Projects/ Warehousing services. Plan business strategies to meet the customers’ business objectives.
Partner with AI engineers, data scientists, designers, architects, operations teams, and subject-matter experts to develop secure, scalable, and user-centered AI solutions.
Digital & Web Audits: Conduct structured audits of partner websites to assess company’sbranding compliance, product positioning, digital customer experience, and online B2B capabilities.
Monitor and control core carriers’ performance in alignment with operation and procurement team, enforce a methodology of performance reviews and action plans to be baseline for carrier negotiations.