Support and maintain Microsoft 365 and Microsoft Azure environments. Manage user accounts, access rights, and system-related requests. Provide IT support and troubleshoot hardware, software, and network issues. Assist in the administration and support of AutoCount system. Perform user onboarding/offboarding and IT asset management.
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Scope of work includes, but is not limited to: invoicing and receipts, daily transactions, recording payments, bank reconciliation, purchasing of supplies, managing and recording petty cash, etc.
The right candidate must have related qualifications and experience, must be able to work in a team, able to work in a fast paced environment and must meet deadlines. You must be extremely disciplined and organized.
You will be working with a great team and have opportunities for career advancement.
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Agent services are provided to Issuers to ensure that new issues and programmes are managed into the exchanges for cash, securities and corporate actions (Issuing, Paying, Transfer, Account, Registrar).
Ensure that risks are minimized, and profit is maximized through effective management of costs/resources. Ensure that process and procedures are continually reviewed and improved, and the changes are communicated and implemented effectively.
The challenge of the business is to work under various time zones, different systems, practices and processes and a uniqueness of work culture/environment inherited from the migrating countries. The nature of the services provided and the extent of the delivery of the services is such that processing delays or errors will almost inevitably result in serious losses to the Group or poor customer service.
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Maintain and organise digital files, internal SOPs, workflows, FAQs and knowledge base to support operations.
Assist in generating e-commerce reports/data (sales, stock, performance) and provide administrative support to the e-commerce team.
Ensure compliance with company standards & quality control (as Desince emphasises product quality with ready stock, fast delivery and competitive pricing)
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Liaise with internal stakeholders (sales, project managers, engineers, compliance teams) and external parties (government agencies, vendors, and partners) in a professional manner.
Prepare, maintain, and automate project status reports, compliance trackers, and administrative workflows using Excel, scripting, or approved automation tools
Ensure all project documentation complies with regulatory, audit, and contractual requirements, including proper version control, approval workflows, and record retention.
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Inform relevant consultants & company on the issuance of NCR (Non Compliance Report) to contractor if the work done is not compliance to the building contract and specification.
Keeping detailed records of work.
Referring to plans and taking photographs of work, along with measurements and samples.
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