The customer service officer plays a pivotal role in guiding and navigating patients through the process of seeking opinions from doctors / consultants and the processes involved in getting the due treatment / medical care. Among the job descriptions include:
· Attend to patients during their visit to guide them through the processes of seeking medical opinions from consultants / doctors.
· Attend to questions and queries that the patient and/or family members may have with regards to the internal processes / flow.
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Strengthen our people systems by managing BrioHR and other HRMS tasks, coordinating training and KPI tracking, and supporting CEO claim processes with attention to detail.
URGENT HIRING!Join us at Thriving Talents Sdn. Bhd. You will shape and scale core HR processes that keep payroll accurate, onboarding smooth, statutory filings compliant and HRDCorp claims processed, while also managing our HRMS and day-to-day office administration to support a hybrid work rhythm.
General Administration: Assist with daily office tasks to ensure efficient workflow.
Experience: Minimum 3 to 5 years of working experience in administrative support or a related field.
Transportation: Must possess reliable personal transportation (car or motorcycle) and a valid driving license for commuting and occasional work-related travel.
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Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
Manage and maintain tender files and the eligible vendor list, ensuring readiness and compliance for tender submissions
Administrative duties and coordination tasks as required
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As a back-up to Lab Technician or Senior Lab Technician. Assistant to coordinate and perform the support for product sampling, testing, record & filling the result.
Responsible to conduct the spot check and regular inspection in Production, Warehouse and Tank Farm area, including laboratory and label room to make sure the 5S is follow, record and filling of tested result and documentations are in place.
As a 2nd back-up and assist or support Production Planner cum QMR Executive, Senior Lab Technician and Lab Technician to generate/create and issue the certificate of analysis (COA).
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