You would also be assisting with finance operation improvement to streamline existing processes, preparation of month end billing files and monitoring of Aged Receivables.
The Senior Associate is expected to guide junior members of the team in the execution of BAU tasks, AR collections and is responsible for finance process improvement projects under their care.
The outputs of this position play a vital role in ensuring that our business and financial management controls and operations are effective, efficient and accurate.
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Liaise closely with customers, shipping lines, hauliers, transporters, agents, and other service providers to coordinate shipment and delivery arrangements.
Provide timely updates to customers on shipment status, vessel schedules, delivery arrangements, and other shipment-related matters, particularly for door-to-door shipments.
Handle customer enquiries and follow up promptly on import and export shipment matters, including delays, documentation issues, and delivery arrangements.
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Ensure the documentation accuracy such as HS Code, duty, tax computation and exemption for smooth Custom cargo clearance activity and timely distribution to customers.
Monitor and handling matters related issues such as DG, ZB, BG drawback, COO and import-export temporary procedures ATA, Carnet, BG and etc.
Resolve cargo reporting discrepancies with Customs department.
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At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
· Collaborate with teams (e.g. Website, Communications) to solve technical challenges such as Wordpress management, integrations (Adaptis-ipay88) and system optimisation.
· Manage and optimise back-end systems (e.g. DynaMail, Alaya, SiteGIant, CiviCRM, Vodia, Automate, SiteGround, etc.) and system integrations (e.g. Adaptis-iPay88) to ensure reliability and scalability.
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