Client Retention: Providing ongoing after-sales support, resolving any delivery or product issues, and ensuring recurring orders from your B2B accounts.
Pick, Pack, and Ship: Physically picking items from the branch inventory, securely packing them to prevent damage during transit, and preparing parcels for courier pickup or direct delivery.
Quality Control: Inspecting products and packaging before they leave the branch to ensure they meet the brand's premium presentation standards (especially critical for corporate B2B gifts).
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· Assist the Manager in the full spectrum of HR activities, including recruitment, compensation & benefits, training administration, performance management, employee welfare & general office administration.
· Ensure efficient and effective operations of HR & Admin department functions and activities.
· Administer foreign workers’ work permit application, renewal & cancellations.
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Experience in building, civil, infrastructure, or engineering construction projects is preferred.
Develop and regularly update the project schedules based on project scope, drawings, specifications, contract requirements, and construction methodology.
Review and verify e-invoices auto-submitted by the system, identifying and correcting any errors made by sales assistants to ensure accuracy and compliance with LHDN e-invoicing requirements before or upon submission.
Reconcile AR ledger against branch sales records and bank receipts on a regular basis.
Monitor customer aging reports and proactively follow up on outstanding and overdue accounts.
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