Develop and enforce organizational standards, guidelines, and best practices for collaboration platforms and coordinate with key stakeholders and departments including provide user support, training, and enablement for Jira/Confluence and M365, and create clear documentation and training materials.
Test, integrate, and implement plugins and interfaces with other IT and business systems; ensure backup, security, compliance, and efficient use of cloud resources. Other duties as assigned.
Proven experience in administering Jira and Confluence (Data Center and/or Cloud), including workflow design, configuration, and automation.
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Proficient in Microsoft Excel (data processing and analysis) and Microsoft Word.
Familiarity with supply chain processes in the electronics industry is an advantage.
Detail-oriented, responsible, and well-organized with strong numerical accuracy, excellent communication and coordination skills, and a proactive approach to execution.
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Communicate and coordinate with other departments and PICs in ensuring the smooth execution and high level of quality for all operation activities of outlet.
To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
To maintain documentation according to firm standards, best practices, and standard operating procedures
To fully comply with and adhere to all the standard AMS process & procedures that are developed, and client’s IT policies that applies.
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