Act as the key liaison between customers and internal teams, advocating for customer requirements while representing the company’s business needs and interests to customers.
Translate customer expectations and business requirements into clear internal action plans, ensuring deliverables meet or exceed customer satisfaction targets while creating sustainable value for both the customer and the company.
Lead and coordinate cross-functional teams, including Engineering, Manufacturing, Supply Chain, Costing, Finance, and Legal, to ensure customer requirements, project objectives, quality, cost, and delivery expectations are consistently achieved.
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Knowledge of SAP FICO integration points with EWM, including inventory valuation, goods movements, and financial impact of logistics processes.
Experience managing Master Data (materials, storage bins, warehouse structures) to ensure accuracy, consistency, and system reliability.
Hands-on experience implementing or supporting SAP EWM or related SAP logistics modules (e.g., WM, MM, SD) in a manufacturing or industrial environment.
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