Strong communication & interpersonal skills
Negotiation & persuasion skills
Problem-solving skills
Able to handle customer enquiries professionally
Good follow-up & time management skills
To resolves issues arising from actions or events involving administrative functions throughout the progress of a job from sale to billing of the customers.
To check and ensure that staff correctly keyed in and posting of invoices / e-invoices / consignment on daily basis.
To ensure that the acknowledgement copy of sales orders / receiving notes are duly returned by the customers. If the documents are not received, then to follow up with the customers.
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Support the preparation of supplier payment schedules, payment vouchers, and other payment-related documentation for review and approval by the Finance team.
Liaise with the Supply Chain, Central Kitchen, and Operations teams to resolve discrepancies involving supplier invoices, purchase orders, delivered quantities, pricing, and goods received.
Assist in monitoring supplier statements, outstanding invoices, credit notes, and payment status to support timely settlement of supplier accounts.
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