Compliance & Controls: Review expenses for compliance with procurement policies and ensure all transactions support LHDN e-invoicing (MyInvois) requirements.
Cash Flow Optimisation: Monitor daily bank balances and prepare weekly/monthly cash flow projections to flag risks and optimise payment timelines.
Bookkeeping: Maintain accurate general ledger entries, journals, and adjustments. Perform monthly bank and intercompany reconciliations.
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To provide Level 1 support to users and registered vendors on finance-related processes, including invoice verification, staff travel and claims, limit of authority (LOA) compliance, and vendor/customer master data management. The support aims to address inquiries and resolve issues at first contact, with timely escalation to relevant Level 2 support teams as required.
Maintain 3rd party vendor master data for bank information data via MDM workflow.
Handle internal group mailbox queries from both internal and external stakeholders and ensuring that the queries are responded in a timely and accurate manner.
Ensure that closing timelines meet the Group Corporate requirements.
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To support in preparing payments and ensure they are approved and processed punctually according to the scheduled timeline.
Reconciling accounts payable transactions and support month-end closing activities related to accounts payable.
Collaborate on special projects (eg job transition) and initiatives as assigned by management. Support endeavors aimed at enhancing efficiency and productivity within the Shared Service Center by collaborating effectively.
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To support in preparing payments and ensure they are approved and processed punctually according to the scheduled timeline.
Reconciling accounts payable transactions and support month-end closing activities related to accounts payable.
Collaborate on special projects (eg job transition) and initiatives as assigned by management. Support endeavors aimed at enhancing efficiency and productivity within the Shared Service Center by collaborating effectively.
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Creating/maintaining and following up cases/tickets in the adequate quality and in timely manner – within 24 hours if possible- in order to achieve the best response and end-to-end resolution time
Proceed with role ownership tickets in timely manner according to the guidelines
Responsible for first level issue resolution and being able to make decision on further actions for completing and resolving the upcoming requests and issues
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Proactively engage employees, colleagues, and leaders to address identified risks, fraud, & issues and to solve problems with moderate to high complexity
Update reference materials such as user guides, presentations, internal platform WIKI community page postings, and auditor checklist in a timely manner.
Identify and contribute on audit process improvements, policy changes, and submission of “Ideas” to improve the audit processes
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Update reference materials such as user guides, presentations, internal platform WIKI community page postings, and auditor checklist in a timely manner.
Identify and contribute on audit process improvements, policy changes, and submission of “Ideas” to improve the audit processes
Achieve set target volume of ER audited per day and meet the SLA/TAT in conducting high quality audits for each ER in line with KPIs.
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Update reference materials such as user guides, presentations, internal platform WIKI community page postings, and auditor checklist in a timely manner.
Identify and contribute on audit process improvements, policy changes, and submission of “Ideas” to improve the audit processes
Achieve set target volume of ER audited per day and meet the SLA/TAT in conducting high quality audits for each ER in line with KPIs.
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To provide high quality service experience, answering enquiries and resolving problems with the TAs, advisors, and custodians.
Identify and challenge non-standard/exception-based processes to ensure a thorough risk assessment has been completed with corresponding controls in place prior to implementation.
Partner with various internal teams and business stakeholders to develop effective solutions and continually look for ways to innovate to expand our service capabilities.
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